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Payroll Implementation Consultant

Schaumburg, IL

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Job Description:nWe are looking for au00a0Payroll Consultantu00a0with customer service experience and technical skills to assist new clientsu2019 transition to their new payroll and human resources provider, **MEMBERS ONLY**SIGN UP NOW***.. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.nu00a0nPosition OverviewnOur Payroll Consultants are responsible for understanding small business client needs and configuring our applications to meet those needs. Duties begin with an in-depth consultative needs analysis, used to define system setup and configuration optimizing client time, efficiencies, processes and reporting. The Payroll Consultant will ensure accurate conversion of payroll and human resource data from clientsu2019 previous providers, by balancing converted data to reports and tax returns and work cohesively with clients utilizing system output reports to confirm and test setup. Once data is successfully converted, the Payroll Consultant will provide first level support to our clients until their transition to our Client Services team. **MEMBERS ONLY**SIGN UP NOW***. is committed to providing our clients with a high level of service; this position is responsible for maintaining this commitment within our Implementation area.nu00a0nPerformance Objectives/Job Duties:n100% responsibility for a seamless onboarding experience for clients with simple complexity setupsnProvide industry leading customer servicenUse a project management and consultative approach to promote an integrated implementation across all productsnConduct an introduction call to verify contracted products, understand client priorities and craft a suggested timeline for the implementation of all productsnConduct an alignment call to answer product questions, collect payroll data for configuration, review data extracted information, confirm company related information and introduce subject matter experts who will assist with higher complexity productsnCoordinate internally between the client and multiple **MEMBERS ONLY**SIGN UP NOW***. subject matter expertsnFacilitate the entry of previous payroll provider datanFollow balancing procedures to ensure all converted data is accuratenPerform quality assurance checks to ensure all setup work has been completed accurately, review reports and support clients for initial processing of payrollnLead client meetingsnSome travel up to 5% requirednAll other duties as assignednExperience and Skills:nBacheloru2019s degree or an equivalent combination of education and experience preferrednPrevious customer service or client interfacing role preferrednComputer skills, including familiarity with web-based applications and MS Office programs required; solid understanding of Excel is a plusnExcellent written and verbal communication skills, along with strong organizational and presentation abilitiesnProject management training and/or experience a plusnSolid time management and organizational skillsnStrong analytical skills, attention to detail, dependability, and follow throughnWillingness to perform a wide variety of tasks and projects under supervisionnHigh customer service orientation with the ability to develop strong internal relationshipsnAbility to work in a fast-paced environmentnAbility to effectively solve problems by finding and using key resources,

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