Thermo Fisher Scientific Inc.
Carlsbad, CA, United States
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Location/Division Specific Information
How will you make an impact?
As we roll out the HR module of Service Now, this role will act as a knowledge specialist collaborating with country, business and COE leaders across the global organization to develop, maintain and audit our online HR knowledgebase. Upon implementation completion this role will support on going continuous improvement efforts and maintenance.
What will you do?
HR Employee Experience in Service Now Implementation Participate in the design/roll-out of the HR Knowledgebase/Portal in Service Now as a regional employee experience lead
Independently manage content development efforts by documenting business requirements, developing content and testing portals in Service Now
Enable continuous improvement of HR Shared Services Support the design and on-going production of the HR metrics associated with HR Shared Services and employee experience in Service Now
Support the development and implementation of communication materials specific to HR shared services.
Transfer content from training presentations and other sources into an easily consumable format in Service Now to support the HR Shared Services organization.
Support on-going maintenance Identify opportunities for continuous improvement by gathering feedback from our customers and analyzing our performance metrics
Conduct routine audits with defined content owners to ensure continued level of excellence in online content.
Manage the on-going permission settings for our HR Portal.
How will you get here?
Bachelor’s degree required or an equivalent combination of education and relevant Web Content experience required
At least 5-7 years of experience directly related to the duties and responsibilities specified
Experience with the Service Now HR modules
Sharepoint and Workday experience are a plus
Knowledge, Skills, Abilities
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Additional language capabilities are a plus
Strong written and verbal communication skills
Self-starter with ability to work productively in both individual and team settings
Ability to collaborate and work effectively in large, complex organizational structures with rapidly changing requirements and shifting priorities
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process,
for further assistance.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific Inc.
Website : http://www.thermofisher.com
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and 50,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Our four premier brands - Thermo Scientific, Life Technologies, Fisher Scientific and Unity Lab Services - offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.