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Account Manager - Staffing Vendors and MSP

Dallas, TX

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Account Manager - Staffing Vendors and MSP

Job #684940298
BaronHR is recruiting for an Account Manager to work for a large organization in Dallas, TX. Pay 30-32 per hour plus commission Contract to hire opportunity The Account Manager is responsible for overseeing the optimization of Healthcare Delivery Organizations (Clients) and overall client satisfaction. Serves as main point of contact to End User and determines escalation or delegation of issues within Account Team or outside departments. Acts as liaison to Suppliers regarding questions or issues with HDO’s. Manages maintenance of accounts, projects, and overall optimization. Maintains an expert understanding of HDO processes and workflows within ShiftWise product(s) and services. Job Tasks: o Acts as main point of contact to End User at HDO. Diagnoses issues and resolves, escalates or delegates appropriately within Account team or other departments, including Finance, and Customer Support. o Manages maintenance of accounts, projects and overall optimization of ShiftWise, including but not limited to: verifications and compliance management, order follow up, and workflow revamps. o Maintains an expert understanding of Client(s) individual organization, setup, key contacts and use of the ShiftWise product(s) and services. o Acts as Supplier liaison regarding HDO questions and escalation. o Provides QA on new Facility builds, Unit changes and additions, Rate Plan set up, Supplier Associations, etc. prior to delivery to Client. o Trains new HDO users on ShiftWise products. o Communicates confidently and effectively with multiple levels within Client Organization. o Maintains an expert understanding of ShiftWise applications for the purposes of future enhancements, improved ways to use the system(s),interface needs, training needs, issues management and sales opportunities. o Develops an expert understanding of new ShiftWise technology and service lines. o Demonstrates commitment to cross functional teamwork, account retention and results. o Maintains an expert understanding of all ShiftWise applications and required technological equipment including laptop computers, internet connections, projectors, etc. Education, Certifications & Experience Minimum Education/Certifications: o Bachelor’s Degree Minimum Experience: o 5 years sales / Account Management / Recruiting/operations Preferred Experience o 2-4 years healthcare staffing or Human Resources related work.
Updated 06/13/2018

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