Logistics done differently.
At XPO Logistics, we know that a successful business is built on the ability to recruit and retain superior talent. That’s why we offer our employees a competitive salary and benefits package. As the Benefits Analyst, you will provide the necessary education and support to ensure employees are taking advantage of the benefits we offer, and making the best choices for themselves and their families. As part of our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.
What you’ll do on a typical day:
Provide guidance to employees on initiating and updating benefit plans
Receive and execute requests regarding benefits program
Maintain accurate employee benefits data; manage reconciliation of benefit invoices against enrolled population
Participate in system testing and identification of system and user-interface issues
Monitor and manage case resolution within performance standards and regulatory compliance; reduce time to resolve complex inquiries
Support annual audit process of benefit plans and regulatory filings; provide accurate benefits administration and regulatory compliance
Serve as escalation point for third party Benefits vendor to resolve any inquiries or identified issues; deliver exceptional customer experience, resulting in high customer satisfaction
What you need to succeed at XPO:
At a minimum, you’ll need:
High school diploma or equivalent
3 years of experience in HR, or related field; 1 year in a Benefits role
Experience in multiple areas of HR, and expertise in benefits processes and regulations (e.g. FMLA, HIPAA, IRS regulations)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and MS Project
Knowledge of HR and benefit systems
It’d be great if you also have:
Bachelor’s degree in business, HR, or related field
4 years of experience in HR, or related field; 2 years in a Benefits role
Experience working in a shared service organization
Ability to work well in a team environment; strong relationship management skills with customer focus
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Excellent process and query management skills
Be part of something big.
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.