U.S Department of Defense, Defense Commissary Agency
$42,591.00 to $55,367.00
Open & closing dates
$42,591 to $55,367 per year
Pay scale & grade
1 vacancy in the following location:
Fort Lee, VA
Relocation expenses reimbursed
This job is open to
Current or former competitive service employees, including:
Career Transition (CTAP, ICTAP, RPL)
Individuals with a disability
Clarification from the agency
This Announcement is Open to: Current appointable Department of Defense employees, Veterans Employment Opportunity Act (VEOA) applicants, and individuals eligible for appointment under one of the following authorities: Individuals with disabilities, 30% or more disabled veterans (DVAAP), Veterans Recrutiment Appointment (VRA), PPP eligible spouses, or Interagency Career Transition Assistance Program (ICTAP) in the commuting area applicants.
The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It is DeCA's goal to have a workforce that is representative of the nation's diverse cultures and backgrounds. We strive for a work environment of world-class enterprise leaders and an engaged, highly motivated, and capable workforce with a results oriented performance culture.
The DeCA operates a worldwide commissary system that provides quality grocery products at cost to active duty military personnel and retirees, members of the Reserve and National Guard, and their families. The agency employs about 18,000 people and its annual sales exceed $6 billion.
Employees Serviced by DLA: Civilian Federal employees who receive human resources servicing through the Defense Logistics Agency do NOT need to submit supporting documentation if applying through merit promotion. Your record in Electronic Official Personnel Folder (eOPF) will be used to verify your eligibility. It is your responsibility to ensure the required documents are in your eOPF for verification purposes. If your documents are not in eOPF, you must submit them at time of application. Failure to submit all of the documents on time will result in automatic disqualification.
Learn more about this agency
Initiate and carry out procedures to fill recurring vacancies, as needed, in support of the Customer Account Managers (CAMs).
Initiate and carry out requirements for Overseas Tour Extensions related to DeCA Commissaries worldwide in support of the Customer Account Managers(CAMs).
Initiate and carry out requirements as necessary to support the DeCA Personnel Suitability Program.
Assist Customer Accounts Managers and/or managers by creating RPAs when needed for General Schedule (GS) and Wage Grade(WG) personnel actions including recruit/fill, reassignments, promotions, incentive awards, etc., reviews for accuracy and completeness and obtains additional information, if necessary.
Provide customer service advice and assistance to requestors concerning RPAs and related matters.
Track RPAs throughout the lifecycle in DCPDS to ensure actions are processed in timely manner.
Provide administrative support for all aspects of this program (i.e., maintaining logs, filing, mailing, providing general information).
Review DCPDS access forms for accuracy and completeness prior to routing to the HR service provider for account maintenance.
Answer personnel and telephone inquiries with responsibility for determining what information can be readily given out and tactfully referring matters of discussion more appropriately handled by a specialist.
Prepare documents in final form in accordance with Department of Defense (DOD) or DeCA correspondence manuals and other applicable guidance.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
0203 Human Resources Assistance
Conditions of Employment
Must be a United States Citizen
Application materials must be received by 11:59 EST On the closing date.
Work Schedule: Full Time
Tour of Duty: Flexible Schedule
Permanent Change of Station (PCS) Costs: ARE NOT Authorized
Position Sensitivity: Non-Critical Sensitive
Security Requirements: Not Applicable
Temporary Duty (TDY) Travel: Occasionally
Fair Labor Standards Act: (FLSA): Non-Exempt
Bargaining Unit Position: N/A
Drug Testing: Not Required
Physical Requirement: N/A
Obligated Position: No
Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit https://www.sss.gov/ for more information.
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
Additional vacancies may be filled from this announcement upon its closing.
In accordance with the Group Coverage Qualifications Standards for Human Resources Assistance Series, 0203 positions
,applicants must possess one year of specialized/general experience equivalent to the GS-06 grade level.
Examples of specialized experience include:
- Create and review Request for Personnel Actions (RPA).
- Initiate and carry out requirements for Overseas Tour Extensions and the Workers Compensation Program
- Prepare documents in final form in accordance with Department of Defense (DoD) correspondence manuals.
Specifically you will be evaluated on the following competencies:
- Administrative Operations
- Customer Service
- Personnel Actions Processing and Recordkeeping
- Personnel Support
- Staffing and Recruitment
In addition to meeting the qualifications outlined above, you must also meet the following requirements:
Time-in-Grade: Current or previous federal employees must have held a permanent appointment in the competitive or excepted service for a minimum of 52 weeks at the GS-06 (or equivalent) level to be eligible for the position by the closing date of the announcement. Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR330.501)
Volunteer Experience: Your Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MILITARY SPOUSE PREFERENCE: You are required to submit a copy of your most recent SF-50 and a copy of your Military sponsor's PCS orders. Information for claiming Military Spouse Preference may be found at the link below. http://www.fedshirevets.gov/job/shams/index.aspx
Additional required supporting documentation: Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See https://tools.hr.dla.mil/downloads/USAStaffing/DeCASupDoc.pdf
for more information.
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):
To determine your qualifications, a review of your resume and supporting documentation will be made and compared against your responses to the questions. The score you receive is a measure of the degree to which your background matches the competencies required. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully as errors or omissions may affect your rating.
Background checks and security clearance
Q - Nonsensitive
Application packages should include the following documents:
Resume: Required. To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume. See http://www.usajobs.gov/Content/pdfs/Tutorials-Resume.pdf
for more information.
For qualifications determinations your resume must contain a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
Transcripts: NOT Required
If you are claiming Veterans' Preference, you must submit supporting documents with your application package. These documents must provide acceptable documentation to verify: the type of preference claimed (i.e. 5 point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, Certificate of Release or Discharge from Active Duty, Showing your Character of Service is required when claiming veterans preference. The member 4
copy of your DD214, Certificate of Release or Discharge from Active Duty, is preferable. If unable to verify Character of Service, you will not receive veterans preference.
If claiming 10 point preference, you will need to submit a Standard Form 15 Application for 10-point Veterans' Preference http://www.opm.gov/Forms/pdf_fill/SF15.pdf
If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.
If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position, Well qualified is defined as meeting or exceeding the fully successful level for competencies required by the position. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location. For more information on ICTAP see http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the 02/26/2018 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login
, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/10141413
Agency contact information
DeCA HQ Servicing team
1300 E. Avenue
Fort Lee, VA
Learn more about this agency
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualification requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicant reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews. Once the selection is made, you will receive a notification of decision.
Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations
or how to contact an agency.
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period
Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.
U.S Department of Defense, Defense Commissary Agency
Website : http://www.commissaries.com
The Defense Commissary Agency, which is headquartered at Fort Lee, VA., operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Authorized patrons purchase items at cost plus a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones.