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Job Details

Senior Director HR Operations

Company name
Total System Services, Inc.

Columbus, GA
2 hit(s)  


Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are People-Centered Payments, and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - we may have the right place for you.

Summary of This Role

Leads the TSYS HR Operations group globally, current accountability is for HRIS and North America payroll operation with potential oversight of all global payroll practices and policies. Plans, develops, and delivers all global HR technology strategies, including current scope and build out of global expansion. Maintains payroll accountability for US and Canada payroll operations currently, with development and oversight for global operations.

What Part Will You Play?

  • Leads all global HR technology planning, development, and execution; currently consisting of two primary cloud based platforms and SQL databases for historic data management.
  • Provides thought leadership for the next stage vision for the existing technology platforms; build out and second stage execution for logical Workday expansion.
  • Oversees day to day operation of the global technology platforms, operational innovation, HR customer service and interface, data security, vendor management, data reporting and analytics, and overall data integrity.
  • Develops and maintains, as needed, training aids, communication and change management plans and actions for both inorganic and organic transition requirements.
  • Leads the US and Canada payroll operations (Workday processing environment); ensures all 50 state, local jurisdictions, federal, and multi-country legal and regulatory payroll compliance requirements are met. Leads consultations with inside and outside legal counsel on taxation, reporting, and processing functions.
  • Creates vision for Non-US and Canada operations-execute on payroll vendor consolidation vision. Establishes and nurtures international payroll community. Develops phased consolidation approach with international payroll community. Gains all required internal approvals for vendor consolidation plan. Satisfies all legal, treasury, banking, local and corporate finance and accounting requirements.
  • Oversees the FMLA and Leave Management processes with oversight for other services areas under consideration in near term.
  • Leads diverse team of Workday trained leader/technologists, US/Canada payroll leader/teams, and dotted line in-country international payroll community.
  • Other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Related field of study from an accredited university is required
  • Typically a minimum of 12 years
  • Related professional experience including a minimum of 8 years' experience in a managerial position

Preferred Qualifications

  • Master's Degree
  • Related field of study from an accredited university
  • Experience working in the WorkDay HRIS and Cornerstone environments; experience working for a global company

What Are Our Desired Skills and Capabilities?

None Identified

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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights,>click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at 1.706.644.8747 or 1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics,>found here.

Company Profile
The people of TSYS® believe we are part of something bigger. Each and every day, we have the opportunity to touch millions of people and businesses — both a tremendous honor and a huge responsibility. For each of life’s purchases, TSYS is behind the scenes making the process frictionless and safe.

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