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Job Details

Human Resources Manager

Company name
Suddenlink Communications

Brooklyn, NY, United States

Employment Type

Hr, Manager

Posted on
Apr 11,2019

Valid Through
Jul 25,2019

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Altice Technical Services is a business entity within the Altice family of companies. Altice Technical Services is a first of its kind national services organization capable of deploying and implementing cutting edge video, internet and voice products and networks to the consumer. We promote the culture of an innovative start-up company that is intensely focused on providing the highest level of service to our clients. Altice Technical Services is responsible for the technical service delivery from the execution at our head ends through to the customer premise. You have an opportunity to be on the ground floor of something new and exciting as we innovate and introduce services such as fiber to the home and bring Generation Gigaspeed to life.
The Human Resources Manager encompasses exposure to a variety of general HR functions, including, but not limited to, Staffing & Recruiting, Employee Relations in a union environment, Training, Compensation and Benefits, and other related areas. In addition, the HR Manager works independently and proactively, is more visible to the business, and assists the Regional Vice President, Directors, Managers & Supervisors in handling more challenging and less routine issues/projects. The HR Manager will support their clients in their organizations (regions). Provide resources and build relationships always focused on the missions and objectives set forth by their leadership. Fully aligned with their teams. Adapt and become more of a strategic resource.  Develop an agenda that closely supports the overall goals of the organization, true business partnering.

Provides generalists support for individual contributor and supervisory/front-line manager level colleagues within an assigned population.
Proactively develops relationships within assigned population and acts as point of contact.
Provides quality customer service surrounding the Company values.
Delivers excellent internal and external customer satisfaction by demonstrating exemplary leadership.
Plans, organizes and assists in supervising departmental activities. Recommends change as necessary.
Spends at least 1/3 of their time as a Recruiter for specific job openings. 
Work directly with department managers to understand their business needs and develop strategies to source candidates.
Interviews internal and external candidates to determine qualification and fit.
Document all appropriate activity in the company\u2019s Applicant Tracking System.
Develops and implements HR policies and programs for the company. Evaluates and updates them as necessary. 
Stays current on company philosophy, approaches, compensation, benefits and employee relations programs.
Conducts fact-finding, investigation and employee issues/concerns, which includes interviewing employees at all levels during investigation and reporting on findings Investigates disputes and/or grievances and recommends corrective action.
Establishes and maintains departmental records and reports.
Enhances employee productivity and commitment to goals.
Conducts supervisor conferences and personally conducts new employee orientation.       
Maintains professional growth and develop through seminars, workshops and professional affiliation to stay abreast of current laws and trends in field of Human Resources.
Routinely makes field visits in order to build relationships with managers and non-management employees in the businesses that they support. Participates in Company meetings as required.       
Attends and serves on professional/civic/service organizations as a Company representative. 
Ability to travel/work overnight in designated region.
Performs other duties as assigned. 


5-8 years Human Resources generalist experience
BS/BA in Human Resources or related field 
Expertise in one or more professional specialties such as recruitment, employee relations, benefits/compensation or EEO 
Knowledge of Federal, State and Local regulations
Working knowledge and experience in a Collective Bargaining environment
Self-starter with high energy, ability to work independently and with others
Proficient with Microsoft Office and knowledge of PeopleSoft preferred
Knowledge of management principals
Excellent verbal, written and presentation skills
Ability to interact with diverse employee populations
Ability to speak and hear detailed information and instruction
Ability to prioritize and organize effectively 
PHR/SPHR preferred

Altice Technical Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company info

Suddenlink Communications
Website :

Company Profile
Suddenlink Communications™ is a top-10 U.S. cable broadband provider, supporting the information, communication and entertainment demands of approximately 1.3 million customers. In a growing number of markets, Suddenlink offers digital TV, high-speed Internet and telephone service for the home and office.

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