Conduent Business Services, LLC.
Associate II, Organization Learning & Development
United States-California-Thousand Oaks
Organization Learning & Development Description
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at ~~~ .
• The Training Center resource is the first touch to outside individuals that need access to the center for training. This resource must greet and direct visitors and must monitor the building due to its secure restricted access. This resource is also the key contact for training center operation procedures (work orders, facilities, lights, AV, etc) and manages relationships with all key facilities contacts. The training center resource will perform project coordinator duties and assist with project logistics that can be performed at the front desk.
Manage / update training calendar(s)
Answer phone calls, making proper referrals or handling as appropriate
Acts as an information source relevant to training center guidelines and policies
Acts as an information source relevant to supervisor's assignment
Greet and manage visitors
Support classroom coordinator logistics
Manage supply areas of training center
Follow up project / building issues with manager and assist in the development of solutions.
Recommend and / or develop operational process improvements for the performance and successful functioning of the training center building under manager guidance.
Other duties as assigned
Associate's Degree or the equivalent
At least 2 years of direct experience supporting complex, cross functional projects; related experience handling phones, filing, word-processing, copying, making travel arrangements, logistics coordination, presentation design, processing mail
Demonstrates strong computer capabilities, tools and applications including Word, Excel, Powerpoint and departmental specific applications
Proactively utilizes all applications from the Amgen intranet for locating resources
Strong organizational skills
Strong interpersonal skills
Strong verbal and written communication skills using correct grammar and spelling
Strong level of customer support
Seeks innovative solutions to problems and opportunities
Ability to foresee obstacles and avert potential problems.
Must be able to lift ~25 LBS
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form .
Consumer and Industrials
Advancing the Everyday
From managing transit systems to promoting new ways to access healthcare, we play a role in the daily lives of people across the globe.
Conduent is more than just the world's largest business process services company. We're changing the way businesses and governments interact with their citizens, customers and employees, every single day.
At Conduent, you'll find unique opportunities to work for some of the world's biggest brands: accelerating employee training and career development for Hertz, ensuring customers enjoy more quality time on the open ocean with Royal Caribbean, unlocking efficiencies through digital transformation with Procter & Gamble. Thanks to our many talented employees, we're modernizing the constituent experience-and moving the world forward.
Conduent Business Services, LLC.
Website : https://www.conduent.com