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Job Details

Team Member Experience Manager TMX / Human Resources

Company name
Clayton Homes

New Tazewell, TN

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Clayton Homes, a Berkshire Hathaway Company, is searching for a Team Member Experience Manager for our Giles Homes facility in New Tazewell, TN. This a great position for someone with Human Resources/Training OD experience.

The TMX Manager oversees all Team Member Experience (TMX) programs and processes in order to help the organization achieve its goals of maximizing team member engagement and lowering team member turnover.  TMX programs include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for managers and supervisors.


Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal-setting and action planning to prioritize and align HR programs with vision.

Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.

Provides oversight of recruiting, screening, interviewing, and on-boarding processes.  Anticipate staffing needs by keeping close contact with Production Manager and Area Coordinators, and supervise HR/Payroll Coordinator to comply with all hiring regulations and policies.

Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified.

Facilitates TMX initiatives and processes such as 90-day Journey Mapping.

Oversees TMX events including monthly cook-outs, company picnic, Hard Hat Helpers, United Way, Team Member information cards, hams for Christmas, t-shirts.

Partners with Training Manager, QA Manager and EH&S Manager to ensure team members have been properly trained on job skills, DAPIA, B.O.S.S., Safety protocols & standards, and LEAN organizational structure and housekeeping standards

Trains and coaches Team Leaders, Area Coordinators, Production Manager, and other leaders on how to set clear expectations of team members, use praise & recognition to motivate their teams, and confront non-performance.

Partners with Corporate Director of HR, GM & PM to assess effectiveness of pay & incentive programs, and develop and implement new programs that drive retention & performance.

Oversees administration of performance reviews.

Consults Corporate Human Resources to ensure that policies comply with federal and state law.

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

Coordinates and conducts management training in interviewing, hiring, terminations, promotions, performance evaluations, and harassment.

Investigates and advises management in appropriate resolution of employee relations issues.

Ensures Exit Interviews are completed; analyzes data to look for trends and root causes of turnover; presents results and recommendations to GM and Production Manager.

Oversees Benefits/Salary administration and Payroll/Attendance.

Job Requirements

Knowledge and experience in Human Resources, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development.

Better than average written and spoken communication skills.

Outstanding interpersonal relationship building and coaching skills.

Minimum of a Bachelor's degree or equivalent in Human Resources, Business, or Organization Development.

A minimum 3 years of progressive leadership experience in HR or Training/OD positions gives you access to over a million jobs and career opportunities across the US including in New Tazewell. Find your perfect job and apply directly through a simply online application process

Company info

Clayton Homes
Website :

Company Profile
We've helped people just like you buy manufactured homes since 1934, building more than 1.5 million homes and winning multiple awards for design and construction. We build, sell and insure manufactured and modular homes as well as relocatable commercial and educational buildings. We have 12,000 team members, 35 home building facilities and more than 1,000 home centers. Clayton Homes also owns and operates 18 subdivisions. In 2003, Warren Buffett and Berkshire Hathaway, Inc. acquired Clayton Homes.

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