Medical Staffing Solutions, LLC is looking to hire a STAFFING SPECIALIST to add to our growing team! This role will require someone who is detail oriented, extremely organized, and have excellent communication skills. Medical Staffing Solutions, LLC is a nurse owned and operated company in Evansville, IN which has been ranked Top 10 in the nation. We take pride in filling our facilities needs and assisting caregivers find the perfect job placement. Come join our administrative team and live our mission of providing “Healthcare with Purpose”! LEVEL/CATEGORY: Mid-level
JOB RESPONSIBILITIES: Works directly with clients and employees to fill PRN client orders as they come in. Provides excellent customer service at all times and strives to build relationships.
-Greets visitors and callers politely and accurately directing them to the proper departments. -Demonstrates proper phone etiquette and deals with callers in a courteous, helpful manner.
-Provides customer service to clients in regards to open job orders and shifts, ensures they are followed up with timely, and handles any concerns that arise by directing to the appropriate department
-Works alongside field employees building their schedule and assisting them through any scheduling conflicts
-Communicates to clients and employees via all forms of communication including phone calls, text messages, fax, and emails
-Maintain a fill rate of 90% and above
-Enters all open job orders and shifts into the system as they are received
-Maintains accuracy in the system by closing, re-opening, or cancelling shifts as needed
-Works in unison with the PRN Manager and/or recruiters to focus hiring efforts to increase fill rate
-At times, counsel, discipline, and mentor field staff members with appropriate documentation
-Stay in constant communication with clients and employees regarding staffing needs
-Give report at end of business day to appropriate on call personnel
-Must participate in after hours on-call rotation
-Other duties as assigned by members of the Leadership team
-Promotes and complies with agency policies and procedures
-Performs clerical and administrative duties accurately and timely.
-Ensure personnel files and health records are kept confidential and protected CHARACTERISTICS/SKILLS:
-Candidate must have the ability to multi-task amongst different software and stay organized -Excellent customer service skills and always puts the client/employee first -Have the ability to follow up and follow through on tasks or projects -Provides excellent communication at all times via phone calls, text messages, and emails. -Applicant must be a “people person” and love to help others -Daily tasks involve filling shifts with little to no notice, must be able to work within tight deadlines -Candidate must be extremely organized and able to look up relative information quickly -Ability to work efficiently & effectively -Excellent written and strong verbal communication skills. -Promote a “Client/Employee” first mentality -Must have a positive/upbeat attitude -Self-motivated and team oriented -Ability to see “big picture” success -Must be able to listen to needs of staff and clients -Takes initiative to offer suggestions and improvements as appropriate to supervisor -Ability to problem-solve
Full time, Monday – Friday 8AMCST-4:30PM CST
Day 1 Insurance (Health, Dental, Vision, and Life)
401(k) after 90 days
Profit Sharing Bonus!
Pay: TBD by education and experience
Office location: 3554 Promenade Parkway Suite B Lafayette IN 47909
ABOUT MSS: Medical Staffing Solutions is a women-owned and operated company that was started by medical professionals in 2001.We recruit nurses, therapists, pharmacists, CNAs, and other medical personnel for short term placement and travel assignments across the United States. Our mission is “Healthcare with Purpose,” making our patients our first concern and the reason we do what we do—so we support our clients and talent with the highest level of customer service in the industry.
With our custom, personal approach to every candidate and our long-lasting partnerships with every client we feel confident in saying that we know travel healthcare staffing from the inside out. For immediate consideration, apply today!
You will be contacted for an interview if Medical Staffing Solutions, LLC believes you may be qualified for an open position(s). If you are made an offer of employment, the offer of employment will be contingent upon successfully completing a background check, reference checks, education verifications, and a drug screen. In addition, prior to reporting to active employment, you will need to verify eligibility for employment in the United States. For physical demands of the position, please contact the HR Department at firstname.lastname@example.org
Medical Staffing Solutions, LLC is an Equal Opportunity Employer and does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities. Medical Staffing Solutions, LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to email@example.com or call 812-469-6877 and let us know the nature of your request and your contact information.
REQUIREMENTS:-College Degree preferred or equivalent years of staffing experience
-Previous STAFFING experience required (Scheduling, HR, Recruiting) -Must be proficient in using Microsoft Office (Word, Excel, and Outlook) as well as comfortable navigating web browsers