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Job Details

Talent Acquisition Partner

Company name
LivePerson, Inc.

Location
Alpharetta, GA, United States

Employment Type
Full-Time

Industry
Hr, Recruiting

Posted on
Jan 04,2019

Valid Through
Apr 19,2019

Profile

Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you!

LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.

Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre’s become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organisation.

In this role you will:

Execute on recruitment plans along with stakeholders involved for each role

Own full cycle recruitment for technical and non-technical roles across the US region

Implement and utilize proactive headhunting strategies, including LinkedIn, social media, events, referral campaigns, etc

Assist in the creation of role descriptions and detailed profiles for business partners

Provide guidance to hiring managers related to candidate selection, interviewing, and selection; Conduct regular follow-ups with managers to determine effectiveness of recruitment plans

Manage offer negotiation and onboarding process of candidates

Leverage and maintain regular recruitment and pipeline reports and performance metrics to drive improvements to recruitment process as needed

Identify and participate in networking activities, industry conferences and open houses to build relationships and connect with future talent

Manage the candidate experience and positively promote and grow LivePerson’s employer brand

Participate in global recruitment initiatives, eg. employer branding

You should be an expert in:

7 years’ recruitment experience, with at least 3-4 years’ corporate recruitment experience

Technology / SaaS industry experience, a plus

Solid sourcing experience and creative pipeline management

Strategic thinker with an independent entrepreneurial spirit

Ability to manage confidentiality concerning employee information

Demonstrated experience in a global matrixed work environment

Proven results being a trusted partner to hiring managers

Successful track record in implementing recruiting strategies in a hyper growth organization

Strong analytical skills and examples of data driven decision making

Highly effective oral and written communication skills, including strong facilitation skills

Experience using Applicant Tracking Systems (ATS), Greenhouse desired

Bachelor’s degree or equivalent experience

We care about you.

LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with great benefits, like pension plans, paid parental leave, and a competitive 28 days of paid time-off  that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family.

Frequent team events, daily breakfast and happy hours on occasion (and there are lots of those) will help you settle quickly into your new workplace.. And - our holiday parties are a blast!

You can read more about LivePerson and Our Principles here -

https://www.liveperson.com/company/#guiding-principals

Our company believes equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.

LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.

Company info

LivePerson, Inc.
Website : http://www.liveperson.com/

Company Profile
In 2010, our employees came together for three days to connect on a more meaningful level, define who we are as a company and talk about what inspires us to come to work every day. It was remarkable that although we identified many important values, two core values really resonated with the entire community — Be an Owner and Help Others. We also articulated our common mission, which is to Create Meaningful Connections in the world.

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