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Job Details

Compensation Analyst-Charlotte NC Atlanta GA

Company name
Bank of America Merrill Lynch

Charlotte, NC

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Bank of America Merchant Services connects businesses and consumers by doing payments better. In an increasingly complex marketplace, we empower businesses to give consumers the right commerce experience. We consult with businesses to customize solutions that integrate selling channels, open new markets, solve problems using data, stay secure and, ultimately, accomplish more.

Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one U.S. payments processor today with over 13.5 billion credit card transactions processed annually, representing approximately 300,000 merchant based relationships. We have industry-leading products, world-class technology solutions, an expansive geographic footprint, and 2,100 full-time associates. We offer outstanding career opportunities and advancement and we promote a healthy work/life balance through special benefits and programs. Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

The Compensation and Benefits Analyst (CBA) will support the administration of Compensation and Benefits programs for Bank of America Merchant Services. The CBA is responsible for developing and conducting analyses, interpreting results and making recommendations that support the development and maintenance of the compensation and benefit programs aligned with the organization's total reward strategy.

Essential Functions

Benefits Essential Functions

Research and respond to internal and external benefit inquiries from associates, ADP and/or Benefit Carriers.

Coordinate with designated carrier representatives to resolve benefit issues such as eligibility discrepancies, invoice payments, and benefit plan interpretations.

Coordinate benefit eligibility files with ADP and Carriers.

Reconcile carrier reporting /files with ADP internal reporting systems.

Analyze participation and utilization for all benefits on a monthly, quarterly and annual basis.

Analyze benefits experience for cost-control and risk-assessment factors. Uses data to monitor trends and recommend educational initiatives, benefit plan changes, and vendor changes

Compensation Essential Functions

Analyze organizational pay practices and makes recommendations for salary changes to ensure equity.

Participate in salary survey submissions and ensuring benchmark accuracy to existing positions

Work with HR Business Partners to ensure accurate job descriptions for positions in organization.

Assist in the development, implementation, and administration of compensation programs.

Conduct job analysis to determine appropriate salary level according to compensation guidelines and policy.


Bachelors Degree in business or a related field or a combination of education and experience

4-6 years of related experience


Ability to research complex questions and produce clear and concise results

Ability to conduct complex analysis specific to invoice reconciliation, budget projections, and benefit plan details

Highly motivated to succeed in a performance driven environment

Ability to multitask and change direction in ever changing environment

Strong communications including oral and presentation skills

Strong analytical, planning, organizational, and time management skills


Proficient in Microsoft Office Suite Products

Physical Requirements

Standard office environment: Work typically involves close visual acuity on a computer to access, view, read, prepare and analyze data and other written communications.


Less than 5% travel may be required to perform the essential requirements for this role.

This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.



Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer’s legal duty to furnish information.

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Company info

Bank of America Merrill Lynch
Website :

Company Profile
Discover specialized expertise, delivered locally or around the globe. Within every industry, market and enterprise, there are opportunities to be discovered. Opportunities to deepen insight, broaden access to capital, increase cash flow and operational efficiencies, and expand upon product or geographic lines. Opportunities that a relationship with Bank of America Merrill Lynch can help you realize.

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