This position exists to provide generalist Human Resources support to designated WOW! functions and/or locations. Coordinates and implements Human Resources initiatives directly supporting business initiatives. This position works closely with relevant Human Resources team members in providing service to employees. Must be able to travel 40% of the year via both car and air.
Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:
Establishes strong relationships with business partners to ensure HR support is aligned with business priorities
Works closely with Talent Acquisition to ensure necessary coordination for employee onboarding
Completes new hire orientation for employees, ensuring appropriate understanding of all company policies and procedures
Provides counsel to management and education to employees on all company policies and procedures
Supports process improvement by researching best practices and making appropriate recommendations
Serves as the local contact for benefit related issues, utilizing appropriate resources to achieve timely resolution for the employee. Serves as the primary point of contact to employees for all questions/issues related to policies, benefits, pay, etc.
Provides guidance to the management team on the handling of all employee relations matters, involving HR management as necessary
Works closely with the HR team in proactively identifying and coordinating communication and activity supporting a positive work environment
Advises employees on leave and disability requests. Utilizes the outsourced system to track disability status and pay issues per corporate guidelines.
Supports all required compliance activity
WOW! Is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer
Website : http://www1.wowway.com
To deliver an employee and customer experience that lives up to our name. As one of the nation’s leading providers of High-Speed Internet, Cable TV and Phone, we believe in providing our customers simple choices in bundled services, offering those bundles at a fair price that’s guaranteed, and backing up our bundles with the type of quality customer service that each customer deserves. We’re proud to have served our communities in Illinois, Michigan, Ohio and Indiana since 1996. We started out with Cable TV and over the years have added the services that our customers need. Today we offer Digital Cable, HDTV, DVRs, a choice of high-speed Internet speeds, and local and long distance phone service. We continue to listen to our customers and have plans to offer more exciting services in the future. WOW! is privately owned by Avista Capital Partners. With Corporate offices in Denver, WOW! has assembled a diverse and experienced management team. This team and all WOW! employees share a passion for doing things right and delighting our customers with friendly, quality service and affordable prices. Together, we are focused on building a culture at WOW! that is founded on four core values. These values are at the heart of what drives us to do our best for all of our customers.