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Job Details

Optical Supervisor Town Center at Boca Raton

Company name
Warby Parker

Location
Boca Raton, FL

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Profile

As an Optical Supervisor, you’ll strive to deliver our customers with an incredible shopping and eyewear-ownership experience. You’ll act as both player and coach, leading a team of employees while jumping in to directly serve our customers as needed.

What you’ll do:

Leadership and management related duties

Act as a leader on the floor by supporting the team and creating a great in-store experience for our customers

Manage a team of opticians by modeling behavior, giving and receiving feedback, and holding ongoing development conversations

Partner with your store leader to plan ahead for staffing needs at the store

Foster a productive employee culture in the store and leverage company resources to increase engagement and job satisfaction

Act as point of contact in supporting general store systems and the execution of operational responsibilities

Uphold exceptional service standards, leading by example and leveraging retail experience programs that increase customer loyalty and engagement

Maintain working knowledge of HR policies and procedures to promote a safe working environment

Optical duties

Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear as needed

Verify that our finished eyewear meets our optical standards as well as customer requirements and requests

Demonstrate exceptional product knowledge and accurately describe the features and benefits of various lenses and frames

Comfortably explain eyewear prescription terminology to customers

Who you are:

An experienced optician w

ith 5

years of experience (including 2 years in a management role)

An LDO in states requiring a license to dispense or an ABO in non-licensed states

Passionate about fashion, eyewear, and the retail industry

Great at communicating clearly and effectively—in person, on the phone, and online (you’ve never met a medium you couldn’t communicate over!)

Equipped with super-strong people management skills

Extremely detail oriented and a master time manager

Able to project a professional, fashion-forward image

Excited by a fast-paced, ever-changing work environment

Dedicated to making people happy (customers and team members!)

A self-starter with energy to spare

Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling multiple customers competing for your attention). No literal juggling of frames required ;)

About us:

Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).

In the last eight years, we’ve grown to over 60 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running,

Fast Company

has named us one of the world’s most innovative companies.

We also hold ourselves to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)

Of course, all work and no play makes a dull day, and no one likes a dull day. As an employee at Warby Parker, you can look forward to team outings, intramural sports, volunteering opportunities, and more. It also doesn’t hurt that the team is just great company.

Some benefits and perks of working at Warby Parker:

Health, vision, and dental insurance

Retirement savings plan with a company match

Paid Time Off policy including six paid holidays

Quarterly team performance-based incentive program

Parental leave (non-birthing parents included)

A health-and-wellness stipend

Free eyewear (plus discounts for friends and family)

Frequent snacks, team outings, and workday celebrations

And more (just ask!)

Company info

Warby Parker
Website : http://www.warbyparker.com

Company Profile
Warby Parker was founded with a rebellious spirit and a lofty objective: to create boutique-quality, classically crafted eyewear at a revolutionary price point.

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