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Job Details

HR Generalist

Company name
St. Joseph County Government

South Bend, IN

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STATUS: Full-Time


To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. St. Joseph County provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.

Incumbent serves as Human Resources Generalist for the Human Resources Department, responsible for ensuring County compliance with various employment laws and regulations, explanation of benefits, and providing general human resources assistance to County departments.


Provides guidance to County department heads and employees of County policies.

Administers and monitors Family and Medical Leave Act (FMLA) leave time, including ensuring completion of required forms, answering questions, resolving disputes and making determinations on qualifying life events.

Onboarding of new hires, conducts weekly new hire orientation sessions, answering questions pertaining to benefits, enrolling eligible employees in county insurance programs. Online reporting to the state of Indiana and the Federal I-9.

Updates the Benefitfocus computer platform of all employee status changes for all vendors with online verification for medical, dental, vision and life.

Preserves Personnel files electronic system and paper including all permanent personnel, medical and termination records.

Monthly auditing and adjustments of dental, vision, life, Third Party Administrator and retiree bills.

Assists employees through all aspects and stages of their employment including but not limited to, benefit anomalies, qualifying life events, and retirement or other termination processing.

Supports County compliance with various federal and state employment laws, including but not limited to, Equal Employment Opportunity (EEO) and the Fair Labor Standards Act (FLSA). Assists Human Resources Director with administration of personnel policies and procedures.

Enters and verifies all employee information from the annual Open Enrollment. Troubleshooting any discrepancies in the Human Resources InTouch system.

Verifies that job postings match the current job description duties/requirements on file in Human Resources.

Responsible for filing the EEO-4 report, and continually tracking category updates. Conducts monthly employee clinic census reports and other reporting as needed.

Monitors unemployment compensation issues, maintaining file of paid compensation, and responding to issues and hearings involving disputed claims. Represents County at unemployment hearings as required.

Discusses unemployment claim issues with employees, attorneys, and departments by telephone and/or correspondence.

Completes employment verification for Social Security, past employment and TNAF.

Functions as a proxy when Liability Investigator is unavailable regarding inquiries pertaining to workers’ compensation.

Assists the public with the completion of applications, including providing information regarding available positions and administering pre-employment tests to applicants when required.

Performs other related duties as assigned.


Minimum 2 years human resources experience or closely related field, or equivalent combination of education and previous work experience.

Working knowledge of applicable local, state and federal laws and regulations regarding equal employment practices and procedures, including FLSA, FMLA, ADA, ADAAA, EEOC and unemployment compensation. Ability to apply such knowledge to a variety of interrelated tasks.

Thorough knowledge of standard office practices and procedures and ability to apply such procedures to a variety of interrelated processes, tasks, and operations.

Working knowledge of Standard English grammar, spelling, and punctuation, and ability to type with speed and accuracy and operate standard office equipment, such as computer, keyboard, calculator, fax machine, copier, and telephone.

Ability to effectively communicate orally and in writing with co-workers, other County departments, attorneys, insurance agencies, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.

Ability to provide public access to or maintain confidentiality of department information and records according to state requirements.

Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.

Ability to work alone with minimum supervision and with others in a team environment.

Ability to work on several tasks at the same time and work rapidly for long periods, occasionally under time pressure.

Ability to occasionally work extended, evening, and weekend hours, and travel out of town for training.


Incumbent exercises independent judgment and applies specialized knowledge in making decisions and providing recommendations concerning applicable laws and regulations, and County policies and procedures.


Incumbent's work requires non-routine decisions and recommendations regarding employment laws and regulations and County policies and procedures, with impact extending to all County departments and employees. Incumbent continuously interprets and applies rules and regulations to specific cases, with unusual circumstances or developments discussed with Human Resources Director.


Incumbent maintains frequent contact with co-workers, other County departments, attorneys, insurance agencies, and the public, for purposes of exchanging information, interpreting and explaining personnel policies and procedures, and coordinating various activities/ processes.

Incumbent reports directly to Human Resources Director.


Incumbent performs duties in a standard office environment involving sitting/walking at will, sitting for long period, lifting and/or carrying objects weighing up to 15 pounds, keyboarding, close/far vision, speaking clearly, and hearing sounds and communication. Incumbent occasionally works extended, evening, and weekend hours, and travels out of town.

Job Type: Full-time

Required experience:

human resources: 2 years

Company info

St. Joseph County Government

Company Profile

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