Nashville, TN, United States
Sr Manager, Talent Acquisition Operations & Programs','HR00412','!*!Seeking an experienced Talent Acquisition Operations Manager to influence and drive strategy for the University Relations Program and other talent programs that drive talent to Asurion. Additionally, this role will develop and manage high volume recruiting operations and this team. The ideal candidate will have a strong understanding of hiring programs and partnerships, recruiting processes, as well as technical experience utilizing data, analytics, and technology to enhance the recruiting process and improve overall pipeline building and management. The Talent Operations Manager sees the world through people, processes, and technology to continue innovating our hiring practices. The successful candidate will work closely with the Directors of Talent Acquisition, Recruiters, Diversity and Inclusion Team, and other stakeholders in the implementation and management of key Talent Acquisition programs. This position will be based in Nashville, TN and report to the Director of the Talent Attraction and Outreach team. What This Role Will Be Doing: University Relations Program ManagementManage the established University Relations Team that support our intern hiring and support on-campus presence, as neededSupport current strategy and partner with team to build ongoing roadmapHigh Volume Applicant Flow ManagementDrive and manage high-volume applicant flow through vendor optimization and monitoring for our new business opportunitiesManage team that drives and monitors daily applicant flow in the CRM and ATSProgram Hiring ManagementIdentify new and nurture current thoughtful partnerships with organizations focused on finding and attracting diverse talentManage relationships with external organizations that support pipeline buildingVendor ManagementRegular vendor relationship meetings, SLA monitoring & ROI reportingManagement of vendor enhancements, including associated end-user training and systems access approvalsReview and assess new vendor offerings and present to team the opportunities that would enhance/improve and make the recruiting process more efficientTalent Acquisition Technology Identify and bring forth ATS and CRM system issues and optimization ideas to HRIS team Skills and Abilities Must be a fast and versatile manager that enjoys developing teams and learning their work to drive impact – 3-6 direct reportsExperience managing programs to drive applicant flow to AsurionPerform in a high-volume, fast-paced environment that requires meeting time-sensitive deadlines with a great deal of coordination with multiple stakeholdersUnderstand recruiting process and best practices in corporate and high-volume settingsPossess innovative and proactive problem-solving skills –with the ability to exercise integrity and sound judgment in complex and ambiguous situationsA self-directed individual with a strong ability to manage ambiguity and who adapts readily and easily to changes in priorities and business conditionsHave excellent verbal, written, listening, and influence skills and be able to present facts clearly and concisely to all levels of the organizationPossess strong analytical, time-management and organizational skillsCandidate must have solid team skills and be able to work efficiently and effective with associates at all levels of the organizationSelf-driven and able to lead projects and programs with minimal supervisionAbility to travel when needed particularly during Spring and Fall university hiring seasons – no more than 20% annually Qualifications Bachelor’s degree requiredA minimum of 8 years of experience, or equivalent, in program management, HR or recruiting, consulting or strategy and planning while navigating complex environmentsA minimum 3 years of experience managing teamsProven track record of managing people, projects and programsPreferred 2 years of experience with technologies platforms like a Candidate Relationship Management (CRM) platform and an Applicant Tracking System (ATS) or equivalent Why Asurion? Simply put, Asurion helps people stay connected. We are a privately held company which enables us to focus on long term customer and client value. As the global leader of connected life services, we provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurion’s nearly 20,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, Asurion helps customers enhance their lives through their technology.','','Human Resources','US-TN-Nashville - Corporate Headquarters','','HR','Full-time','','false','Sr Manager, Talent Acquisition Operations & Programs
Website : http://www.asurion.com
For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the seventeenth (and perfect) picture of your dog in that sweater, and make sure the undeliverable email is delivered. We replace that lost phone, and make your TV shake hands with the Internet. We’re the silent partner in your video editing career, and the reason you can do that thing with the thing that makes beautiful music on your tablet. We’re the people who know what the one button does. And why sometimes it does not. We have always worked as though life depends on us. And, increasingly, it does. Technology is virtually everywhere. It drives performance at work, powers a growing number of tasks at home, and guides us as we move between the two. At Asurion, we not only understand technology, we appreciate the value of it. Life without the laptops, devices, and apps we become accustomed to can become very challenging, very quickly. And as your home’s devices become interconnected, the stakes become even higher. We’re a technology company. But we’re also an amazing group of people. When you call us, you’ll talk to people with the patience and experience to genuinely help. We understand what it’s like to have a cell phone fall in the swimming pool or a hard drive crash on a term paper. We replace. We fix. We find. We solve. We keep you in the game.