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Job Details

Senior HR Support Specialist

Company name
Erie Insurance Inc.

Location
Erie, PA

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Position Summary Under minimal supervision, supports assigned human resource (HR) function with various clerical and administrative tasks. Provides customer service and counsels Employees and/or Agents in the interpretation of various HR programs and policies. In this specific role, you will: * Manage the administration and serve as a resource on all aspects of Family Medical Leave Act, short/long term disability, military and other leaves. * Ensure leaves are administered in compliance with laws, regulations and policies. * Oversee integration of leaves with other Human Resources and Payroll functions. The following are strongly preferred qualifications for this role: * Working knowledge of FMLA, ADA and other applicable federal and state laws, as well as company leave policies. * Excellent communication and organization skills and the ability to take initiative, successfully prioritize and handle multiple competing assignments and meet deadlines is crucial to success in this role. Duties and Responsibilities Handles various inquiries regarding HR programs, including acting as a liaison between Employees or Agents and vendors or outside companies to resolve problems. Assists in handling and tracking Employee/vendor requests; investigates more complex issues or refers to supervisor. Screens paperwork for accuracy and completeness. Enters and maintains data in HR and vendor systems. Prepares and maintains corresponding files. Runs, modifies and/or distributes corresponding reports. Responds to inquiries regarding HR programs. Acts as a liaison between Employees or Agents and vendors or outside companies to resolve problems. Consults with supervisor on complex cases. Coordinates logistics for visitors i.e., applicants, Agents, such as invitations, hotel accommodations, travel arrangements and agendas. Communicates information regarding programs and fulfills customer service needs of participants. Responds to outside inquiries regarding programs and completes external surveys as needed.. Develops and maintains a working knowledge of ERIEs HR function related guidelines and programs, including systems. Trains new specialists and performs system testing as required. Tracks and follows internal controls for reconciling invoices, accounts, taxes and/or applicable ledgers. Follows and monitors regulatory compliance and requirements for SOX, taxes, privacy, FMLA, HIPPA or for the Department of Insurance for Continuing Education. Orders department supplies, reconciles monthly purchasing card statements and prepares transaction logs. Prepares and distributes information packets and/or individualized mailings regarding HR programs. Performs various administrative and clerical duties, including opening, sorting and distributing incoming mail, and filing and assisting with the implementation of new or revised HR programs or procedures. Assists supervisor with special assignments as directed. Prepares various reports and performs special projects as directed. Competencies Ability To Maintain Composure Detail Orientation Developing And Maintaining Relationships Interpersonal Communication Job-Specific Knowledge Oral Communication Planning And Organizing Problem Analysis Service Orientation Writing Skills Ability To Learn And Follow Procedures Switching Tasks Time Management Qualifications High school diploma, or GED, required. Four years of experience in an office environment, preferably HR-related, required. Working knowledge of word processing and spreadsheet software required. Familiarity with human resources management software preferred. Physical Requirements Lifting 0-20 lbs; Occasional ( Lifting 20-50 lbs; Occasional ( Lifting Over 50 lbs; Occasional ( Driving; Rarely Pushing/Pulling; Occasional ( Manual Keying/Data Entry; Often (20-50%) Climbing; Rarely Nearest Major Market: Erie Job Segment: Law, Compliance, Testing, HR, Legal, Technology, Human Resources

Job Type

Permanent

Job Reference

10050

Job ID

19460053

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Company info

Erie Insurance Inc.
Website : http://www.erieinsurance.com

Company Profile
From our modest roots in 1925 as a Pennsylvania auto insurer, we've grown to become a multi-line insurance company, offering auto, home, business and life insurance through our network of independent insurance Agents. Today, our geographic presence extends to 11 states and the District of Columbia. From New York to North Carolina and from Wisconsin to Tennessee, we continue to carry out our founding purpose: "To provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost." At The ERIE, we adhere to disciplined underwriting, fair pricing and a prudent investment philosophy. These factors have contributed to our ability to earn consistently superior ratings in the insurance industry. The combination of a quality agency force, a commitment to customer service and the financial stability provided by Erie Insurance Group assures you that we’ll be there when you need us most. Learn more about ERIE with the story of ERIE's brand. It’s a guide that our Agents and Employees use to help us live the promise that has steered The ERIE for generations – to be Above All in SERVICESM.

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