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Job Details

Director of Human Resources

Company name
Loews Hotels Holding Corporation

New Orleans, LA

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Position Summary:

The Loews New Orleans Hotel seeking a Director of Human Resources to join our team. The Loews New Orleans Hotel is located at 300 Poydras Street, New Orleans, LA and is 4 Diamond, luxury 285 room hotel with over 17,000 square feet of meeting space. For more information about Loews Hotels please visit

The Director of Human Resources is a key member of the Executive Committee and will work closely with all department heads to ensure the successful operation of the Hotel.

Responsible for the planning, development, and maintenance of Human Resources functions.

Maintain compliance with all local, state, and federal laws, and company policies and requirements.

Through ongoing team member relations campaigns and team member recruitment and development strategies, ensure staff members of an exemplary, safe, fair, consistent, and fun work environment, thus achieving the goal of valuing team members as assets and resources.

Job Specific

Counsel and advise management staff in handling any team member issues

Develop and maintain a fair and consistent progressive discipline program, participating as required

Provide team member and team leader counseling as needed. Advise of appropriate alternative course of action as necessary.

Monitor discipline, suspension, and termination documentation and procedures

Develop policies and procedures relating to all team member issues. Ensure consistent application of such.

Oversee the investigation of any insurance, benefit, or work-related issues management or staff may have

Ensure local compliance with all Loews Corporate Human Resources policies and practices

Participate in policy making and general operating decisions as a member of the Executive Committee

Develop a recruitment strategy and recruit staff. Utilize various sources to assist in this process, ensuring affirmative action compliance

Respond to any labor charges brought against the Loews New Orleans Hotel and represent the hotel in all such hearings

Prepare offer letters according to policy or upon request by Executive Committee Members

Oversee the development and administration of all employee benefits

Oversee the administration of all workers’ compensation claims and represent at all hearings. Serve as intermediary between employee, physician, and insurance company. Develop modified work whenever possible.

Develop and define training programs with appropriate individuals. Perform the training for pertinent subjects associated with HR policies, laws, etc… Train all team leaders in HR policies and procedures, including the proper usage of all Human Resources forms.

Oversee Orientation.

Develop budgets and work within approved budgetary guidelines for the department

Evaluate the performance of Human Resources team, determining improvement and training needs and requirements for advancement

Approve leaves of absences, transfers, and promotions

Administer salaries and wages and prepare annual wage surveys. Make suggestions for wage changes as industry trends shift.

Implement and monitor the performance appraisal system. Recommend improvements as necessary.

Plan and coordinate with appropriate staff all employee social events and general meetings

Develop and implement employee incentive and recognition programs. Improve them as necessary.

Review monthly labor turnover report. Chart trends and develop solutions, changes, or new recruitment strategies as necessary.

Monitor/review exit interviews with terminating employees. Chart trends and develop solutions or changes as necessary.

Maintain records and retain all personnel related records according to prescribed local, state, or federal law and company policy

Oversee the administration of unemployment insurance tax management, including all responses, appeals, and hearings

Ensure timely response is made to any claim, court issued documentation, or other report requiring Human Resource approval, action, or contribution

Ensure compliance with federal, state, and local laws. Keep abreast of changes in local, state, and federal laws.

Initiate and maintain any required documentation applicable to job specific or related requirements

Responsible for accurate recording and submittal of department payroll information

Serve as advisor to the Good Neighbor Council

«Other duties as assigned

Required Skills & Experience:


B.A. or B.S. in related field or equivalent experience

Minimum five years experience as HR Director

Full knowledge of applicable state and federal labor laws

Excellent communication skills – oral and written

Excellent organizational skills

Ability to interact with all levels of staff effectively

Experience with Workers’ Compensation issues and the development of modified work programs

Experience with Affirmative Action Plan

Able to work a flexible schedule, including weekends and holidays


Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Is polite, friendly, and helpful to guests, management and fellow employees

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Must the Applicants Supply Their own Work Permit?


Company info

Loews Hotels Holding Corporation
Website :

Company Profile
With a rich history spanning over six decades, the Loews luxury hotel brand continues to offer ultimate travel experiences in 15 cities across the US and Canada. With headquarters located in New York, Loews has grown to include destinations that satisfy both the business and leisure traveler: Annapolis, Atlanta, Boston, Los Angeles, Miami Beach, Montreal, Quebec City, Nashville, New Orleans, New York, Philadelphia, San Diego, St. Pete Beach, Tucson, Washington, D.C., as well as three vacation spots in Orlando – Portofino Bay, Royal Pacific Resort and Hard Rock Hotel.

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