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Employment and Benefits Manager

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New York City, NY

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Job Details

Job Details

The Employment and Benefits Manager plays a critical role in driving all aspects of benefit programs across SYPartners, including strategy, short and long-term plan design, financial oversight, corporate governance, plan compliance, benchmarking for competitiveness, engaging with outside partners, and serving as a primary subject matter expert for employee benefit inquiries and needs. This role will also be involved in facilitating other areas of employment, including leaves of absence, employee classification, Visa administration and compliance.

As Employment and Benefits Manager, you’re equal parts relationship-builder and creative problem-solver. You’re talented at wearing many hats, navigating through ambiguity in a fast-paced environment, and have deep passion for helping people in your day-to-day.



Lead benefits administration, including management of medical, dental, vision, life, disability, FSA, COBRA, 401(k), leaves of absence and time off.

Understand and navigate the compliance landscape that governs benefits, and make recommendations that effectively manage risk.

Effectively manage and collaborate with outside partners and vendors to ensure maximum value of service is being delivered.

Serve as go-to expert for employee benefit questions and needs – approaching each exchange with empathy and an exceptional customer service mindset.

Manage open enrollment process, including an in-depth, analytical evaluation of different program options that consider SYP culture and organizational tradeoffs. Also oversee implementation of any plan changes.

Provide reporting and analysis to support key initiatives, including workforce planning, business metrics, and financial planning.

Partner closely with finance, talent, L&D and operations team to architect and maintain internal processes and infrastructure related to our HRIS, onboarding, payroll, and other technologies systems. The goal is to optimize each team’s time and the employee experience while minimizing the introduction of errors in data entry, reporting, plan administration and payroll processing.

Manage audits and compliance-related activities and filings. This includes providing benefits-related information for finance audits.

Manage 3rd party billing and invoice reconciliation.

Manage all data and processes in relation to new hires, terminations and employee changes in HRIS, and manage external data feeds to various vendor portals. Oversee maintenance of online employee records in HRIS, ensuring both accuracy, completeness and confidentiality.

Administration and account management for the company 401(k) retirement plan, including plan design, documentation, firm-wide communications, annual census and audit process.

Evaluate existing benefit programs and provide a point of view on industry trends and creative benefit offerings in order to provide recommendations to the business on best practices and recommended changes.


5 years of experience with developing, launching, and administering benefit programs.

BA/BS degree.

Strong understanding of ERISA, ACA, COBRA, HIPAA, LOA management and other related benefit regulations.

Understanding of best practices and current trends in benefits.

Demonstrated ability to ask good questions and use sound business judgment in decision making, and knowing when to collaborate with other stakeholders.

Ability to handle sensitive and confidential information appropriately and professionally at all times.

Proven capability to manage multiple projects and requests while maintaining keen attention to detail.

Possess the professional and interpersonal skills necessary to establish trust and credibility with people at all levels of the organization, as well as with outside partners.

Excellent written and verbal communication skills.

Ability to effectively collect, interpret and summarize research independently.

Strong analytical and creative problem solving skills.

Natural affinity for excellent customer service, empathy and discretion.

Expert knowledge of Microsoft Office applications.

Experience with an HRIS system, preferably Paylocity.

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