Describe my day:
It may sound cliché but there isn’t a typical day here. The responsibilities of this role are diverse and dynamic, but we’ll do our best to give you a taste.
First, it imperative to understand that you are a member of a team. Every day you will manage our caregiving staff with the goal of meeting our consumers’ individualized care plans. Sounds simple enough, right? Well, what this really means is you will be involved in:
Caregiver Management: the interviewing, hiring, supervision, development, and performance evaluation of all caregivers
Business development: identifying and pursuing growth opportunities in the office and on the road that contribute to branch goals.
Community relationships: building relationships with facilities, supports coordinators, charitable partners, and the community as a whole
Consumer Care: staffing cases to specific care needs and personalities, communication, and overall support
On-Call: working in rotation with your team we provide around the clock support for our consumers
What you should bring with you:
We always say here at OSH that we hire character and train skill. So what kind of character do we need?
Is Focused. There can be many distractions in your office: employees coming in to speak to you, phones ringing, high noise levels etc. The ability to tune to your own channel is key.
Has Personality. This seems obvious, but we are a no wallflower zone. Our culture is a value oriented one where we want characters.
Can Juggle. You will always have at least 5 balls in the air here. We need people who can manage many tasks sometimes with their eyes closed.
Likes Hats. You will wear just a few here. We need someone who looks good in most of them, or at the very least will try them on.
Asks Questions. Change is a constant at OSH. We look for people question the traditional to make us better. We want those who are solution seekers.
Is empathetic. Our consumers come to us at a difficult time in their lives. We demand our people are empathetic, relatable, and above all professional.
Wants Growth. This is dynamic company with a quick promotion track. If you are content to linger in one position for years, we are not for you.
Is Educated. We are smart. We bet you are too, but we want to see your degree as proof.
Loves Driving. Ok you don’t have to love it, but you will have to do it. Scranton's territory is pretty big so we hope you have some favorite podcasts to keep you company!