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Sr Team Relations and Labor Relations Manager

Company name
Greektown Casino-Hotel

Detroit, MI

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Guest Service Requirement At Greektown Casino-Hotel, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Greektown Casino-Hotel is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset. Position Summary This position is responsible for all aspects of Team Member and Labor Relations to include, participation in labor contract negotiations, direct the disciplinary procedure and process and Team Member and Labor Relations and Human Resources policies and procedures, and provides guidance and counsel on employee relations matters. This positions oversees and manages the Team Relations\/Labor Relations team. Essential Functions 1. Develop and manage labor contract negotiations and strategies with inside\/outside counsel and Vice President of Human Resources. 2. Supervise and develop team relations team by performing or participating in training, recruitment and selection, disciplinary actions, evaluate and document work performance formally and informally; coach, counsel, monitor and motivate. 3. Administer the grievance procedure and serves as a key liaison person with the unions. 4. Provides guidance to management, supervisors and team members regarding laws, regulations, policies, procedures and practices related to team member relations issues. 5. Investigate and resolve claims to include those of sexual harassment and discrimination. 6. Conduct training on the collective bargaining agreements (CBA) and other team member topics as needed. 7. Oversees and directs the establishment and maintenance of all team member disciplinary and grievance records. 8. Provides interpretive guidance of the CBA for managers and supervisors -- manage the day to day issues involving the unions. 9. Directs the Company\u2019s team member relations program for non-union team member. 10. Review documents and draft documents as necessary. 11. Respond and manage various functions such as unemployment, leave of absence, investigations and legal matters relating to EEO\/MDCR\/NLRB\/arbitration, as required. 12. Prepare reports and analysis of labor contract issues, as determined appropriate. 13. Administer team member relations policies and provides guidance to leaders to assist in enforcing company policies, procedures, rules and regulations. 14. Develop, plan, train and implement procedures to produce effective and efficient management of the team relations function. 15. Assist with oversight and implementation of leave administration policies and procedures. 16. Facilitates communication among team members and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques. 17. Attend meetings as scheduled and hold regular meetings with team members. 18. Develop annual goals, strategies and budget for team relations. 19. Assists with labor negotiations, data collection and collective bargaining procedures. 20. Maintain an effective two-way communication process with the unions. 21. Other duties as assigned. Knowledge, Skills & Abilities Must possess considerable knowledge and experience in managing labor relations and employment law; Posses knowledge in the principles, practices, and procedures of Human Resources Management; Ability to organize and manage multiple priorities; Demonstrate ability to lead people and get results through others; Ability to establish and maintain positive working relationship with peers, team members and unions; Ability to work and make effective business decisions under stressful conditions; Knowledge of Microsoft Office; Ability to work under pressure of deadlines; Excellent writing and communications skills; understand and comply with all Company and departmental rules, regulations, Policies and procedures; ability to read, write and communicate verbally in English; Ability to perform basic math; and, ability to work effectively with individuals from varied cultures and backgrounds. Education and Experience Bachelor\u2019s Degree in Human Resources or related field required. Minimum Seven (7) years of experience in Employee and Labor Relations. Five (5) years of professional HR management experience. Previous gaming experience preferred Required Certification\/License PHR\/SPHR and\/or SHRM-CP\/SCP preferred CLRP preferred

Company info

Greektown Casino-Hotel

Company Profile

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