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Job Details

Senior Learning amp Development Advisor

Location
New York City, NY

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New York
Job Overview:
The Senior Training Advisoris responsible for North American training programsand ensures assigned programs are flawlessly set-up and executed. The Training Advisoracts as globalcourse owner for one or more trainingprograms and advisesthe team on best practicedelivery of assignedprograms and content. They build a ‘go-to’faculty for programsand demonstrate strong communication skills in both formal and informalsettings. They are also expectedto facilitate intro and wrap-upsfor programs as well as specific modules,such as InsightsDiscovery.
Key Responsibilities: Program Management
Event Management
Take ownershipfor assigned program delivery
Full coordination of all aspects of event planning, includingbut not limited to: booking meeting rooms, settingup meeting rooms, researching, selecting and bookingrestaurants, arranging catering, preparingand printing materials, working with other departments to ensure training programs are set-up and run successfully
Recruit appropriate facilitators for programsbased on coursecontent and participant profile
Organize and facilitate host briefings based on understanding coursecontent to provide facilitator with background on program and usefulfacilitation information leveraging other members of the L&D team as necessary
Act as in room host for programs answering logistical questions, content related questions and escalating questions as needed
Act as a strongpresence in North America to build the Learning & Development brand with colleagues
Handle cancellation issues as needed and escalate whererequired to the L&DManager
Manage and host teambuilding and social events,owning venue selection and budget decisions and establishing and encouraging professional behavior in a fun, respectful climate
Quality check of certain administrative tasks requiredfor assigned programsconducted by the Global coordination team
Identify areas of inefficiencies and work with L&DManager to improve processes
Budget Management
Understand and adhere to budget set for programs and be accountable for delivering program on budget
Review and approve submitted attendee expensesfor programs, ensuring guidelines are adheredto and escalating where required
Knowledge
Understand and effectively communicate how L&D programsand modules fit into the broader development life-cycle of Consultants and/or Support Professionals
Establish and maintaina solid understanding of the Consultant and SupportProfessional life- cycle – knowingat a high level what skillsare required to be successful at each level
Provide suggestions to core contentteam based on trainingexperiences and feedback from participants and internalfacilitators
Identify key themes in programsto share with other membersof the team and other human capitalfunctions if it makes sense
Complete feedbacksummary analysisto send to internalfacilitators hosts and courseowner
Take on course owner role for a select number of global programs
Manage the on-line libraryfor the course – ensuring documentsare up to date and organized
Provide an overview of the courseand requirements for running a toolkit successfully and share with other members of the team
Compile feedback regarding all sessions of an individual course and create summary identifying areas of strengthand opportunities for improvement
Manager vendor relationships for coursesas needed
Networking & facultybuilding
Manage key relationships requiredto successfully plan and organize training attendance;
Work closely with other functionsin the Human Capital team (e.g., Talent Management, Recruiting) to coordinate appropriate training at the appropriate time in an individual’s career
Develop strong professional relationships with internal facilitators and external vendorsto determine areas of expertiseand appropriate roles in core programs
Facilitation
Facilitation of intros and wrap-upsfor toolkits
Facilitation of specificsessions Advisory
Work with Talent Managerson individual requests to understand employee’s learningneeds, to research and evaluatepossible solutionsand coordinate process
Ad-hoc responsibilities
Provide ad hoc support to regionalteam and SP team in supportof programs such as:
Printing of trainingmaterials o Ordering training materials o Booking conference rooms o Ordering catering
Event planning
Act as liaison between OS, IT, Events and other similardepartments
Any additional needs as determined by the L&DManager QualificationsExperience Required:
BA/BS and minimum oftwoyears’ experience working in HR administration or event and trainingcoordination
Experience in management consultancy, financial services, and/or a similarprofessional services industry will be an asset
Skills and Attributes:
Ability to multi-task and to prioritize and manage own time
High levels of initiative taking, creativity and ability to work with minimaloversight
Ability to work as part of a highly collaborative global team
Ability to cope with a fast-paced and high-performance environmentandrequests outside of the job description
Strong interpersonal skills and the ability to build working relationships at all levels
Excellent written and verbal communication skills
Sense of humor
Structured thinker and problem solver
Attention to detail with ability to think strategically as well
Strong work ethic
TechnicalSkills:
Excellent Microsoft Word, Excel and Outlook skills
Working knowledge of PowerPoint and LearningManagement Systems(LMS) will be an asset
Usage of virtual communication software and trainingtools (WebEx, Zoom, or similar)isa plus
How to Apply
To learn more, please follow us on Facebook, LinkedIn or Twitter:@OliverWyman. ****NEW008BB-en

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