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Job Details

Practice Operations Training amp Development Analyst

Company name
Mayo Foundation for Medical Education and Research

Rochester, MN

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The Training and Development Analyst is responsible to assessing, analyzing and designing end user training for the clinical practice. The T&D Analyst will also be accountable to continuously expand, build, and deliver innovative training that meets the needs of the organization and the individuals across the Mayo Clinic Enterprise. Utilizes instructional design/performance consulting, and project management methodologies. Evaluates programs and considers the costs of planned programs in order to assess return on investment of any training or development programs.

Serves as primary customer relationship manager to assigned service lines, systems and special projects. Primarily support Care Teams (Providers and Allied Health Staff) through training solutions related to clinical applications, clinical workflow, orientation and skill/competency development for operational staff. Participates, collaborates and leads institutional and department committees, projects, and work groups relative to staff development initiatives and is responsible for implementing change. Participates in the Training & Development planning processes to determine short and long-term needs for the practice, the scope of the request or need, delivery modality and priority. Mentors and provides direction to staff in multiple locations. Regulates staffing and work time in accordance with fluctuating workload.

Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Research's new technologies and methodologies in workplace learning and sharing this research with the Training and Development Team. Has an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages.


Bachelor's degree in adult education, training and development, Human Resources, medical or related field required. Five years of related experience training related field required. Master's degree preferred. Previous Training & Development experience required. Note: Current incumbents that do not have their bachelor's degree will be given 5 years to successfully aquire their degree.

Requires demonstrated expertise in instructional design methodology, project management, continuous improvement and customer service. Demonstrated team building and leadership skills and the ability to motivate and energize others while initiating and managing change in the implementation of new programs is required. Exceptional interpersonal skills; Strong verbal and written communication skills; problem solving and conflict management; coaching, and mentoring; computer analysis skills and an understanding of business processes are required.

Additional qualifications

Prefer prior experience within the Practice Operations Training and Development Analyst position.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $27.14 per hour.

Benefits eligible



Supplemental/On-call/Per Diem

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


Business Professional

Job posting number



Brianna Hanna

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).


Company info

Mayo Foundation for Medical Education and Research
Website :

Company Profile
Mayo Clinic has major campuses in Rochester, Minn.; Scottsdale and Phoenix, Ariz.; and Jacksonville, Fla. The Mayo Clinic Health System has dozens of locations in several states. To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.These values, which guide Mayo Clinic's mission to this day, are an expression of the vision and intent of our founders, the original Mayo physicians and the Sisters of Saint Francis.

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