The HR Data & Workforce Analyst supports the Manager HR Data and Workforce Analytics and the department for all data needs and software systems used in the department. This position assists with coordinating: testing of all upgrades and new enhancements; maintaining security profiles, analyzing and recommending of features for implementation that will meet the business needs of the department and organization; analyzing system upgrade features; providing business analysis for risks and benefits of upgrade; ensures integration of systems within HR; develops reports as needed; creates dashboard for HR benchmark data; and acts as a resource for end users. Primary HR systems include but are not limited to: Lawson HRIS; ImageNow document management; Success Factors performance management; Success Factors learning management; and Success Factors application tracking systems.
*Collaborates with key stakeholders, end users and other members of the department/organization ensuring systems are utilized to their maximum function. *Evaluates requests, requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participates in the timely resolution of these activities. *Works together with the key stakeholders to provide system solutions that support and enhance the integration of HR systems and meet the business needs of the organization. *Assures the Human Resources needs support the goals and objectives of the customer as *Responsible for the security auditing of systems ensuring the integrity of confidential employee data. *Troubleshoots and resolves application errors and other system issues. *Identifies system enhancement requests and works with the team to communicate them to the end user. *Performs testing for all system upgrades/enhancements. *Designs and builds reports as requested. *Provides training on systems for internal HR users.
*Participates as a team member in various projects and contributes to the overall goal/objects for the team/project. May leads small to medium-sized projects.
*Position may require travel between various Hoag locations and its affiliates and/or for training. *Position may require working outside of normal business hours including evenings and weekends primarily for the purpose of system upgrades or downtimes.
*Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction. *Understands data flow to/from other systems and works with the IT team to help resolve data integration issues. *Assists with data collection for organizational initiatives including Magnet annual report and re-designation applications, Fortune 100 application, HR vacancy and turnover benchmark reports, reports for Legal and Accounting, etc.
*Performs other duties as assigned.
Education, Training and Experience
Required: Previous experience with enterprise wide Successfactors HRIS system.
Preferred: Bachelor's Degree in Computer Science, two (2) or more years experience working in a Lawson HRIS environment preferably in a healthcare setting human resources environment. Knowledge of clinical and other organizational roles in healthcare.
Skills or Other Qualifications
Required: Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; critical thinking skills; able to work in a team environment.
Proficient with Microsoft office tools, including Word, Excel, PowerPoint and Visio; ability to mange oneself and complete projects on time.
Preferred: Crystal Report Writing and Crystal Enterprise
Website : http://www.hoag.org
For more than 60 years, Hoag Memorial Hospital Presbyterian has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag is a nonprofit regional health care delivery network in Orange County, California, consisting of two acute-care hospitals, nine urgent care centers, six health centers and a network of more than 1,500 physicians, 5,000 employees and 2,000 volunteers. More than 25,000 inpatients and 369,000 outpatients choose Hoag each year. Hoag offers a comprehensive blend of health care services that include five institutes providing specialized services in the following areas: cancer, heart and vascular, neurosciences, women’s health and orthopedics through Hoag’s affiliate Hoag Orthopedic Institute, which consists of an orthopedic hospital and two ambulatory surgical centers. Hoag is also fiercely committed to exploring and perfecting innovative treatment options, often being the first hospital in Orange County to offer new health advancements. Hoag is fully accredited by DNV and has ISO 9001 certification. Additionally, Hoag is a designated Magnet® hospital by the American Nurses Credentialing Center (ANCC), which is the most prestigious certification in nursing. In 2013, Hoag entered into an alliance with St. Joseph Health to further expand health care services in the Orange County community, known as St. Joseph Hoag Health. The St. Joseph Hoag Health network, which is also affiliated with CHOC Children’s, focuses on meeting the big challenges of health care today, including expanding access, improving wellness and preventive services, ensuring quality and developing more efficient methods in the delivery of care. Hoag has been named one of the Best Regional Hospitals in the U.S. News & World Report Metro Edition, andBecker’s Hospital Review named Hoag as one of the 2016 “100 Great Hospitals in America” – a designation Hoag has received four times. National Research Corporation has endorsed Hoag as Orange County’s most preferred hospital for the past 20 consecutive years and, for an unprecedented 20 years, residents of Orange County have chosen Hoag as one of the county’s best hospitals in a local newspaper survey.