HR Manager

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SUMMARY
As the HR Manager (HRM), you will be the designated HR leader for multiple clients. You will handle all of the day-to-day HR and benefits administrative workload. You will coordinate and lead weekly meetings (via conference or zoom call) with your clients to discuss their current HR challenges and provide solutions to ensure they receive the on-going support needed to help make their restaurants successful.
You will be paired with a partner (called your Super Set) and you will support each other and have an understanding of each other’s clients for cross-training and coverage purposes. You will work closely with Carrie Luxem (CEO) and Meghan Griffiths (COO) to ensure each one of your clients is compliant with all state and federal HR regulations and to facilitate conversations with owners and managers to provide guidance on employee relations matters as well as training via the eLearning training platform.
Specifically, the HRM is responsible for the following day-to-day activities for their client(s):
HUMAN RESOURCES ADMINISTRATION & COMPLIANCE
Create/update employee handbook
Create/update job descriptions
Communicate HR policy & procedure updates
Handle criminal background checks
Audit and manage state and federal HR regulations:

Labor Law Posters & Notices
Ban the Box & Salary Ban
Minimum Wage & Overtime
Rest, Breaks, & Meals
Child Labor Law
Safety & Sanitation
Record Keeping (HR/payroll/benefits)
Paid Sick Leave, LOA, FMLA, USERRA
Required Harassment (Other) Training
Other as applicable
PAYROLL ADMINISTRATION & COMPLIANCE
Manage payroll data entry of new hires, terminations and status changes
Process weekly or bi-weekly payroll transmission
Handle W-2 and 1099 administration
Answer and resolve all employee payroll related questions/problems/issues with pay
Track and manage paid time off (PTO)/vacation/holiday pay
Handle administration, compliance, and tracking of paid sick leave
Handle employment verifications
Set up and process payroll garnishments
Ensure I-9 compliance conduct annual audit (set up/maintain E-Verify if applicable)
Maintain and ensure employee file accuracy and compliance
Work directly with client’s HRIS/payroll company
BENEFITS ADMINISTRATION & COMPLIANCE
Manage Health, Life & Disability Insurance Annual Renewal/Open Enrollment
Handle administration and communication of retirement savings program
Manage administration of Workers Compensation claims and handle Annual Renewal
Affordable Care Act Compliance
Track, process, and manage COBRA administration
Track, process, and manage LOAs, FMLA and USERRA
Oversee and manage Unemployment Claims
Work directly with client’s insurance broker/companies
EMPLOYEE RELATIONS & TRAINING
Work closely with CEO, COO, and/or Ask Team CL to coach and guide clients with complicated:

Poor Performers
Terminations
HR Rules & Regulations
Employee Relations
Facilitate Carrie Luxem e-learning training courses:

Culture & Leadership
Recruiting & Hiring
Sexual Harassment
Performance & Termination
Experience/Education:
5 years of experience in HR, payroll, and/or benefits
Degree in HR, Accounting, or other business-related field preferred (or relevant experience)
Restaurant/multi location and state experience a plus
Essential Competencies:
Communication
Problem Solving
Build Relationships
Responsibility &Accountability
Manage Conflict
Self-Motivation
Teamwork
Time Management
Adaptability
Positive Attitude
Leadership
Other Important Requirements:
Ability to travel to client(s) locations periodically
Ability to work remotely, but also attend meetings at the office (located in Schaumburg) as needed
Ability to do seated work at a computer for 8-10 hours per day (or as required based on client and company needs)
Must have the ability/stamina to work a minimum of 40-50 hours per week
Apply Now
Testimonials
Bottleneck Mgmt has been very pleased with our choice of Restaurant HR to help with all of...
Chris Bisaillon, Owner
Read More
As a franchisee of Dunkin’ Donuts we strive to have all policies, procedures and standar...
Joshua Burke, Area Manager
Read More
I started working with Carrie when I had just one restaurant, but aspirations for many mor...
Matt Matros, Founder
Read More
Carrie Luxem and the Restaurant HR team have been an exemplary partner for DMK Restaurants...
David Morton, Co-Owner
Read More
The **MEMBERS ONLY**SIGN UP NOW***., founded and headed by Carrie Luxem, have been “partners” with...
Bill Post, Co-Founder
Read More
Most successful restaurant operators realize that finding and retaining quality people is ...
Tom Jednorowicz, Founder
Read More
Bottleneck Mgmt has been very pleased with our choice of Restaurant HR to help with all of our HR needs. Carrie, Meghan and their team have proven to be extremely knowledgeable and very accessible. There have been many occasions where we have talked very early in the morning and very late at night. They understand our business is not 9-5 and do everything they can to be available when needed. We feel like they are invested in our business with the training programs they offer for our Mgmt teams and willingness to get their hands dirty. For a growing company such as ours, they have been an outstanding and valuable partner.
As a franchisee of Dunkin’ Donuts we strive to have all policies, procedures and standards to the highest level we possibly can. Since RHR group joined the Dunkin/Chicagoland Commissary team, we have been able to evolve into a company that has streamlined our HR and payroll processes – allowing us to become more efficient and simplifying the onboarding process. RHR has enabled us to lay the foundation of a solid employee development from training to enhancing our bench strength. Our 30 plus stores throughout the Chicagoland area embrace the knowledge the RHR team has to ensure our stores are being run to the highest standards possible.
I started working with Carrie when I had just one restaurant, but aspirations for many more. She was vital in helping me find the right people and setting up HR systems that assisted us in our ability to grow rapidly. Carrie has always been an honest and trusted advisor and now a friend. The level of energy, knowledge and dedication that comes from the **MEMBERS ONLY**SIGN UP NOW***. team is amazing. They’re enormously passionate about adding value to the restaurants they support and do remarkable work. I am continually amazed at the high level and quality of work we get from them.
Carrie Luxem and the Restaurant HR team have been an exemplary partner for DMK Restaurants. Their recipe of restaurant industry expertise mixed with seasoned professionalism makes Restaurant HR the ideal match for small to medium size restaurant groups. Carrie Luxem, its founder and leader, is a dynamo that truly understands the value of creating value for each of my restaurants based on its unique needs. As a Company that prides itself in its truly exceptional hospitality, training and development of its key people, and out of the box retention —we have found Restaurant HR to be a key to unlocking this treasure.
The **MEMBERS ONLY**SIGN UP NOW***., founded and headed by Carrie Luxem, have been “partners” with me for almost a decade now. She and her team of human resources professionals have assisted me in building my company, Roti Mediterranean Grill, from inception as a small dream into a medium-sized fast casual organization with locations now in Chicago, Washington DC and New York City. Carrie and her team have been instrumental in our growth by assisting my team in attracting, resourcing and retaining talent, monitoring governmental regulations, providing payroll and administrative services, and authoring essential policy and employee manuals, among other things. The depth of experience and aptitude that Restaurant HR brings to my company is perfect for the emerging growth company that we are. I highly recommend partnering with Carrie and her company to anyone that aspires to truly take their company to the next level.
Most successful restaurant operators realize that finding and retaining quality people is essential to building a prosperous business. Managing, motivating and supporting employees can become a more challenging undertaking than servicing customers. It requires a depth of knowledge and skill set rarely found in most restaurant organizations. At Meatheads we rely on Carrie and **MEMBERS ONLY**SIGN UP NOW***. to provide us with a breadth of services and level of experience and engagement that we would be unable to hire in house. **MEMBERS ONLY**SIGN UP NOW***. is a highly trusted resource in whom we place our confidence allowing us to focus on the execution within our restaurants and taking care of our customers.
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