Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Atlanta, GA
View more jobs in Georgia
View Similar Jobs

Job Details

Learning Specialist

Company name
Georgia's Own Credit Union

Location
Atlanta, GA, United States

Employment Type
Full-Time

Industry
Hr

Posted on
Jan 31,2019

Valid Through
May 16,2019

Apply for this job






Profile

SUMMARY

The Training Specialist is responsible for delivering a variety of technical, operational, and soft skills training programs, focusing on all areas, including product implementation and changes, policy and procedures, compliance requirements, and related sales and service initiatives. This position requires a high level of expertise in area of loan products and lending related training delivery. The Training Specialist must demonstrate the desired behaviors of exemplary service and professionalism of Georgia’s Own Credit Union.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Delivers and/or coordinates training to new and existing employees of varying skill levels in all business lines of the credit union, with specific expertise and facilitation of lending training and sales and service in the areas of product knowledge, cross-selling, and referral strategies

Assists in the design, development and maintenance of training solutions for a variety of mediums (i.e. classroom, web-based, blended learning), including production of all course materials and other printed and electronic material such as notes, handouts, reference guides, manuals and exercises

Maintains a working knowledge of regulatory and corporate policies, guidelines, and procedures, as well as credit union products & services; continually monitors training programs for effectiveness and adjusts training materials as needed to address changes in policy and business conditions

Collaboratively works with sales leaders, department managers, and front line employees to identify training and performance improvement needs

Represents Training & Development as a key partner in lending and sales & service initiatives to support our sales strategy and meet organizational expectations

Conducts training follow-up and evaluation of learner job performance to ensure transfer of knowledge

Maintains relationships with existing vendors to provide specific or additional training for employees as needed or requested

Assists on special projects as assigned and credit union initiatives as needed/required

Stays up-to-date on new training techniques, tools, and delivery methods

Comply with policies and procedures and understand changes in regulatory requirements, with particular attention to the Bank Secrecy Act, Patriot Act, and with robbery procedures

While many things have changed throughout our long history as a credit union, acting with purpose—whether it’s serving our members, giving back to our communities, or cultivating our employees—has remained the foundation of what we do. Banking On Purpose explains our character and motivation. It drives our decision-making, and is the underlying reason why people should choose us as an employer and financial institution. Banking on Purpose is not just a tagline—it is our mission and vision, both internally and externally.

Required Skills

REQUIRED SKILLS

Strong facilitation skills with the demonstrated ability to present information in a clear, concise, and confident manner

Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design, and training technologies

Proven sales coaching skills; experience in delivering inside sales training, coaching, and mentoring in lending and retail environments

Strong work ethic; organized, self-sufficient, motivated and able to work independently and as part of team; ability to manage multiple individual tasks simultaneously

Must have excellent communication skills, both written and verbal

Strong analytical skills and attention to detail

Proficient in Microsoft Office Suite and Outlook

Required Experience

EDUCATION & EXPERIENCE

Bachelor’s degree in Business, Communications, Human Resources, Adult Education or related field;

minimum of 5 years related experience; or equivalent combination of education and experience

Experience in a variety of job responsibilities at a financial institution

or

experience facilitating training for a variety of job roles in a financial institution

Minimum 3 years training facilitation experience along with 1 year participation in instructional design processes

PREFERRED QUALIFICATIONS

Training certification preferred

Learning Management System (LMS) experience preferred

PHYSICAL REQUIREMENTS:

To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

SAFE ACT Disclosure

All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the union’s policies and procedures related to the SAFE ACT. This includes an obligation on the employee’s part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the credit union within 30 days of any changes that need to be reflected on the NMLS Registry.

EEO Disclosure

Georgia’s Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.

Job Location

Atlanta, Georgia, United States

Company info

Georgia's Own Credit Union

Similar Jobs:
Compensation Intern
Location : Atlanta, GA
Description The purpose of the Compensation Intern is to provide support to the Compensation team with a variety of compensation processes and tasks as well as other related projects while under immediate supervision. The internsh...
Payroll Specialist
Location : Atlanta, GA
Essential Duties and Responsibilities: (Other duties may be assigned)\u00a0\n\nReview time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.\u00a0\n\tAnalysis of and improv...
Senior Benefits Specialist
Location : Atlanta, GA
Education Bachelor's Degree Skills Benefits Administration Driver's License Benefits Flexible Spending Account Dental Insurance Health Insurance Paid Time Off Parental Leave Is Resource Alliance the Company for you? Can you adapt ...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HRCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HRCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 HRCrossing - All rights reserved. 21 192