Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Mobile, AL
View more jobs in Alabama

Job Details

Human Resource Supervisor - Bel Air Mall

Company name
JCPenney (JCP Media Inc.)

Location
Mobile, AL, United States

Employment Type
Full-Time

Industry
Hr, Retail

Posted on
Jan 28,2019

Valid Through
May 13,2019

Apply for this job






Profile

Human Resource Supervisor - Bel Air Mall

Location:Mobile, AL, United States-Bel Air Mall 3400 Bell Air Mall

Job ID:1054619

Date:Today

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job Description

As theHuman Resource Supervisor– Merchandise Operations you are accountable for driving customer service to achieve profitable sales growth by Contributes to supporting store talent strategy, training associates, and effectively scheduling the right talent at the optimal time to create an outstanding customer experience.

Responsibilities

Customer Service & Sales – Models and holds team accountable for outstanding customer service; demonstrates WORTH behaviors consistently. Resolves customer issues and concerns in a professional manner. Supports the Manager on Duty program. Maximizes sales and service by ensuring staff is scheduled appropriately. Manages credit, rewards and gift card programs throughout the store. Manages and promotes FindMore with associates to drive sales and enhance customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed.

Talent Acquisition and Training – Partners with store leadership to identify talent needs. Creates and monitors the store’s open requisitions, screens, and routes qualified applicants to appropriate hiring manager. Executes new hire orientation in addition to the Talent Tryout interview processes. Reviews training transcripts to identify role-based and development training for on time completion. Partners with the Assistant Manager of Customer Experience, Assistant Manager of Merchandise Operations, and/or General Manager to monitor required training compliance.

General Operations – Reviews schedules and makes productive edits to further optimize resources. Closes payroll and completes other payroll functions including system reports as necessary for associates to receive pay for hours worked. Processes new and existing associate’s HR tasks as necessary according to state laws and company policies. Participates in annual inventory processes

Team Development – Responsible for the completion of associate training and policy compliance. Consistently provides ongoing feedback and coaching to associates. Assists with the Productivity Standards Program processes. Maintains notes / observations of each associate’s strengths and opportunities. Reports performance and/or policy issues and attendance opportunities within the team to appropriate leadership

Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Skills & Experience

To achieve success at JCPenney, a supervisor will possess the following:

Work experience- Minimum of 2 years retail leadership experience

Education- Associates degree or equivalent work experience

Manages Execution – Organizes, plans and manages projects/processes with simplicity and efficiency; partners with key stakeholders to align interests and remove roadblocks; consistently achieves successful outcomes within important deadlines.

Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.

Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.

Shows Courage – A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

Job Title:Human Resource Supervisor - Bel Air Mall

Location:Mobile, AL, United States-Bel Air Mall 3400 Bell Air Mall

Job ID:1054619

J.C. Penney Company Inc.

Plano, Texas

Company info

JCPenney (JCP Media Inc.)
Website : http://www.jcpenney.com

Company Profile
More than a century ago, James Cash Penney founded his company on the principle of the Golden Rule: treat others the way you’d like to be treated – Fair and Square. His legacy continues to this day, as J. C. Penney Company, Inc. (NYSE: JCP) boldly transforms the retail experience across 1,100 stores and jcp.com to become America’s favorite store. Focused on making the customer experience better every day, jcpenney is dreaming up new ways to make customers love shopping again. On every visit, customers will discover great prices every day in a unique Shops environment that features exceptionally curated merchandise, a dynamic presentation and unmatched customer service.

Similar Jobs:
\n Airbus is a global leader in aeronautics, space and related services. In 2015, Airbus generated revenues of 64.5 billion and employed a workforce of around 136,600. Airbus is a shareholder of the missile sys...
Technical Resource Specialist
Location : Mobile, AL
Imagine getting paid to positively impact the lives of more than 1.5 million people daily. Now imagine having fun while you do it. Sound interesting? That’s what it’s like to work for West Corporation’s Interactive Services Divisi...
Recruiter
Location : Mobile, AL
TRADES RECRUITER A DIRECT-HIRE POSITION with Benefits INDUSTRY: STAFFING & RECRUITING LOCATION: MOBILE, AL SUMMARY: Regular sourcing of candidates from various data bases, social media and from the A...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HRCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HRCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 HRCrossing - All rights reserved. 169 192