Sr. Time and Labor/Payroll Product Specialist - Product Development Customer HCM Center of Excellenc
Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
We are currently recruiting a proven
Sr. Time and Labor/Payroll Product Specialist in the Oracle Fusion Human Capital Management Center of Excellence
team to work with internal teams, partners (system implementers) and select customer to ensure implementation excellence and success. This is an exciting and challenging opportunity to support our growth of customers and partners as we launch the next generation of products on the HCM SaaS platform. As a member of the HCM Center of Excellence team, you ll have the opportunity to translate your HCM industry, product, technology, customer experience and passion for excellence into providing best practice and robust solutions to guarantee customer success.
Develop broad knowledge of the Fusion HCM products, along with a deep specialization in Time and Labor and US Payroll
Publish best practice material including whitepapers, how-to s, best-in-class case studies of product usage by customers
As a product expert, directly advise customers and partners on key aspects of product implementation
Conduct regular milestone checkpoint reviews and produce an assessment and recommendations report
Transition customers post-implementation to the Customer Success Specialist
Ensure a high degree of customer satisfaction throughout the implementation and the first 3 months post-live
Evangelize Payroll best practices in field usage throughout the organization and to customers
Develop and maintain strong relationships and communication within the Product Development teams
Bachelors degree required, Masters preferred
Fluent English, both written and oral
10 years of recent enterprise-level HCM Time and Labor and Payroll implementation project leadership experience required, including: HCM Cloud, Fusion, E-Business Suite or PeopleSoft
5 or more years of functional and technical Time and Labor and Payroll implementation experience, including Fortune 100 customers
5 or more years of experience working directly with software engineering
5 or more years working with top-tier partners / system implementers
Understanding of Oracle s cloud strategy
Demonstrated ability to develop successful solutions for customers
A creative and agile problem-solver
Self-starting track record of success and credibility
Strong proven customer relationship skills
Ability to communicate effectively to all levels internally and externally
Willingness to travel up to 50%
Sr. Time and Labor/Payroll Product Specialist - Product Development Customer HCM Center of Excellence