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Job Details

HR Services HR Generalist

Company name
Paychex, Inc

Location
Phoenix, AZ

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Profile

Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by 45 years of industry expertise, Paychex serves approximately 605,000 payroll clients as of May 31, 2017, across more than 100 locations and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting www.paychex.com, and stay connected on Twitter and LinkedIn.

Paychex is always looking for individuals who want to work for a company that allows for growth and development. With your desire to succeed and our training and resources, opportunities at Paychex are more than just jobs. We provide an atmosphere that fosters a healthy work life balance, and our comprehensive benefits package provides health care, retirement planning, education assistance, and much more.

Description

Delivers HR Services HR components and makes recommendations to clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Manages client activities and on-site visits to create and develop strong business relationships, retain clients, ensure quality service, and build revenue. Responsible for both ASO and PEO clients.

Develops and maintains working knowledge of all HR Services components.

Performs client visits to introduce new products, services, and technologies to clients.

Promotes HR Services products and services to fulfill ongoing client requests.

Follows through on requests from clients, corporate, and HR Services Area Manager.

Gathers and maintains client service data in the HR Services database.

Acts as liaison with branch, region, and Corporate offices to facilitate resolution of client issues regarding benefits, payroll, human resources, and safety.

Recommends, coordinates, and delivers training seminars for clients and their employees.

Builds strong client relationships and provides quality service in an effort to retain client base.

Informs and educates clients about Human Resources policies, procedures, performance management, recruitment, and employee relations issues.

Delivers presentations that meet high quality standards.

Works with HR Services HR Consultant to develop appropriate strategies for clients regarding employee relations, disciplinary action, operations, and performance issues.

Assists clients with resolution of employee issues pertaining to leaves of absence, workers’ compensation, and disability accommodations.

Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to clients to maintain compliance.

Facilitates Annual Enrollment meetings for ASO clients.

Conducts orientations and Annual Enrollment meetings for PEO clients. Understands details of benefit and insurance plans related to the PEO co-employer relationship.

Advises the client on issues regarding Section 125, healthcare, and retirement plans with assistance from other areas within the HRS division.

Partners with Sales and Operations to ensure client satisfaction.

Conducts initial Service Assessment to determine client needs.

Position Requirements

Bachelor's Degree.

3 years of experience in Human Resources experience, or the equivalent combination of education and experience.

Category

Customer Service/Operations

Location

16404 North Black Canyon Hwy Suites 140, 250, Phoenix, AZ 85053

Full-Time/Part-Time

Full-Time

Req Number

CUS-18-00500

Company info

Paychex, Inc
Website : http://www.paychex.com

Company Profile
Paychex, Inc., together with its subsidiaries, provides payroll, human resource, insurance, and benefits outsourcing solutions for small to medium-sized businesses in the United States and Germany. The company offers payroll processing services that include the calculation, preparation, and delivery of employee payroll checks; production of internal accounting records and management reports; preparation of federal, state, and local payroll tax returns; and collection and remittance of clients’ payroll obligations. It also provides a software-as-a-service solution to meet the payroll and human resource administrative needs; a suite of self-service online payroll services and products, including Paychex Online Payroll, Internet time sheet, online reports, and general ledger reporting service; payroll tax administration services; employee payment services; and regulatory compliance services, such as new-hire reporting and garnishment processing. In addition, the company offers human resource outsourcing solutions that provide a package of services consisting of payroll, employer compliance, human resource and employee benefits administration, risk management outsourcing, and the on-site availability of a professionally trained human resource representative. Further, it provides retirement services administration; insurance agency services for property and casualty, business-owner, commercial auto, and health and benefits insurance products; online human resource administration software tools for managing employee benefits, personnel information, and human resource compliance and reporting; and other human resource services products, including employee handbooks, management manuals, and personnel and required regulatory forms. The company markets its services primarily through its direct sales force. As of May 31, 2013, it serviced approximately 570,000 payroll clients. The company was founded in 1971 and is headquartered in Rochester, New York.

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