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Job Details

ER Specialist Open to all US Locations preferably Chicago

Company name
Jones Lang LaSalle Incorporated

Location
Chicago, IL

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PLEASE NOTE: This position is open to all US locations, preferably Chicago. 

REPORTS TO: Employee Relations Manager 

SUMMARY

The Employee Relations Specialist is responsible for addressing basic/moderately complex employee relations matters, performance management issues, policy violations and interpretation, and investigating and resolving employee complaints and/or conflicts. 

KEY ACCOUNTABILITIES

Partner with Business Partners in investigations and fact finding on Employee Relations issues

Resolve straightforward problems by applying relevant policies, past practices and/or best practices to reach a conclusion, including escalation to Senior Specialist or ER Manager as needed

Provide consultation, guidance and coaching to Managers and HR Business Partners to address employee behavior and performance concerns, and provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions.

Provide consultation with respect to reasonable accommodations, termination requests, reduction in force and other related areas.

Maintain required documentation within JLL's case management system including intake and investigation notes, supporting documents and final reports and/or evidence of action taken.

Monitor disciplinary practices and performance management practices

Assist with development and deliver training programs as needed. Including training for HRBPs.

Provide training to HR Business Partners as needed to ensure quality investigations are being conducted and consistent and fair application and interpretation of policies and practices.

Partner with Labor Relations team in maintaining and executing Risk Assessment and Mitigation strategy.

Partner with Legal department as needed to ensure JLL policies and practices are in compliance with all applicable federal, state and local laws and regulations. 

SKILLS AND COMPETENCIES

TECHNICAL

Proficient knowledge of employment, wage and hour, FMLA, and EEO laws and regulations

Demonstrated computer skills including MS Word, Excel, and PowerPoint

INTERPERSONAL

Excellent written and verbal communications and administrative skills, with high attention to detail

Results focused with the ability to develop relationships in a decentralized/remote organization

Effective in exercising good judgment, articulating reasoned rationale for ER recommendations to persuade business partners

Strong problem solving capabilities and responsive to employee concerns and conflicting stakeholders needs

Ability to recommend and/or apply appropriate action based on policy/procedure and/or business practice

History of well-developed integrity and ethical behavior

Ability to maintain neutrality and calm demeanor in tense / conflict-ridden situations 

EDUCATION AND EXPERIENCE

Bachelor’s degree in Human Resources, Industrial or Labor Relations or other related field

Minimum of 3 years of Human Resource experience1 – 2 years of employee or labor relations experience preferred 

SYSTEMS USED

CRM -Workday 

POPULATIONS SERVED

Employees, Managers, HR

#LI 

JLL Is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at

https://jll2.sharepoint.com/CorporatePolicies/HR Policies/Equal Employment Opportunity and Affirmative Action.pdf

If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at

[Click Here to Email Your Resumé]

Job Requirements

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Company info

Jones Lang LaSalle Incorporated
Website : http://www.jll.com/

Company Profile
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. Our 48,000 people work across 1,000 locations in 70 countries to serve the global, regional and local needs of corporates, investors and developers. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.

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