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Location
San Francisco, CA, United States
Posted on
Jun 23, 2022
Profile
Senior HR Business Partner, North America
at **MEMBERS ONLY**SIGN UP NOW***.
San Francisco
The **MEMBERS ONLY**SIGN UP NOW***. Story
We like big challenges. Building a new company in 2007 was no ordinary task. As the recession hit, the iPhone was born and launched a revolution. Mobile advertising wasn’t yet a thing, other than SMS, and venture capital funding was hard to come by for four guys in India.
Yet with passion, foresight, and conviction – **MEMBERS ONLY**SIGN UP NOW***. charted its own course, helping to transform the way consumers engage with their phones and create today's booming app economy wherein consumers now spend 4.2 hours per day.
After fourteen years of innovation, our end-to-end advertising software platform, connected content and commerce experiences have formed a powerful engine for growth that activates audiences, drives real connections, and diversifies revenue for companies around the world
Our global organization of **MEMBERS ONLY**SIGN UP NOW***.ans are excited to continue discovering and developing impactful technologies that will continue to transform people, businesses, and society.
Role: Senior HR Business Partner
Location: San Francisco
Position Summary:
**MEMBERS ONLY**SIGN UP NOW***. was founded on the belief that our people and their talents are our most valuable assets. We are seeking a Senior HR Business Partner
for our North American operations reporting to the Vice President of Human Resources.
Your mandate will be to enable and empower all our immensely talented people in achieving our collective goals. You will be a vital contributor on our team and deliver the full spectrum of human resources services to our rapidly scaling global organization. You will partner with, coach and advise executive and senior business leaders to build their leadership capability, cultivate future leadership talent, develop talent strategy and achieve key outcomes in addition to taking on leadership positions within **MEMBERS ONLY**SIGN UP NOW***.’s global HR programs, initiatives and related project teams.
Our ideal candidate thrives in change. Is nimble and understands that the responsibilities of this role are broad and dynamic. Navigates the complexity of balancing diverse and differing perspectives with grace. Addresses new challenges as they present themselves, and rapidly integrates new learnings. Knows how to drive process, create content and inspire organizational change while spotlighting the human system that drives business success. Challenges convention and can take the best of the past to build something better for the future. Takes initiative and uses data to guide decision making. Loves working in and with teams and are eager to get your hands dirty and lead by example. Creates team environments that are authentic, productive, and fun. Has a knack for looking at things from new or different perspectives, generates synergy through diversity while creating solutions that push the business strategy forward and bettering others in the process. Our team runs toward challenges, and you will have a demonstrated history of doing the same with a high degree of professionalism, initiative, flexibility and agility. If this sounds like you, then you belong here at **MEMBERS ONLY**SIGN UP NOW***.!
The Impact You'll Make:
Develop comprehensive talent strategies in partnership with business leaders focused on organizational effectiveness, workforce planning and inspiring talent to drive talent value and bottom-line impact. Support business strategy by identifying and delivering solutions, building organizational capabilities, driving desired behaviors and designing processes that promote high-performing organizations and ensure the successful execution of goals.
Work in partnership with NA People Ops and Talent Acquisition teams and the Centers of Excellence (CoE's) including Global People Ops, Talent Acquisition, Total Rewards, Talent Management, L&OD, Finance and Legal teams to provide daily HR support to the business in all geographies and develop strategic talent solutions from hiring through career progression and succession planning to ensure we attract, retain and develop the critical skills needed to propel **MEMBERS ONLY**SIGN UP NOW***. forward to new heights.
Cultivate, nurture, foster and further develop **MEMBERS ONLY**SIGN UP NOW***.’s rich and deep cultural roots - improving programs, employee benefits, diagnostics, and related training engagements, to develop **MEMBERS ONLY**SIGN UP NOW***.’s overall capability to foster a healthy, cohesive, collaborative, fun rewarding and equitable workplace.
Coaching and influencing leaders with comfort - challenging, pointing out different perspectives and approaches. Provide thought partnership to leadership in forecasting and planning the talent pipeline requirements in line with the function/business strategy
Oversee all employee relations issues within assigned client group(s). Work with managers, employees and other appropriate partners to respond to all employee relations issues in ways that foster a cohesive and enjoyable workplace for all. Work with the management team and HR teams in supporting these groups to ensure employees' clarity about our vision and helps to install a passion for **MEMBERS ONLY**SIGN UP NOW***.’s greater mission.
Lead efforts to identify potential successors for important roles and key leadership positions. Define developmental roadmaps and engage with the appropriate CoE partners across employees’ lifecycle. Establish clarity about important roles and develop strategies to address retention risks and skill gaps, ensuring depth of bench strength for important roles across client groups. Participate in the selection process of our future talent. Provide direct mentoring for high potential talent and their line of management.
Partner with our Global Rewards team to create insightful approaches to total rewards and ensure alignment of total rewards and recognition with performance. Assess market data to guide compensation decisions and be creative about ways outside of cash compensation to provide meaningful reward and recognition. Manage the successful execution of the life cycle of **MEMBERS ONLY**SIGN UP NOW***.’s Performance and Compensation process across all assigned client group(s) in all geographies. This includes being knowledgeable of team budgets and how to distribute funds during annual compensation review cycles. Navigate when to advocate for out-of-guideline recommendations and when to manage the expectations of employees and business leaders. Collaborate with compensation partners to develop recommendations on executive compensation. Understand and apply knowledge of equity compensation and vesting timelines of unvested equity as it relates to compensation.
Identify gaps hindering achievement of outcomes and ensure business is focused on resolving issues and moving onwards and upwards. Guide increasingly complex plans to improve organizational effectiveness. Work across applicable CoEs to develop and recommended solutions. Coach, train, foster, develop and enable management capability.
Partner with Corporate Communications and People Ops to craft internal guidelines, procedures, and communications for compliance programs and to communicate changes and potential impact to client group and adjacent stakeholders. Coach leaders and executive management on planning and communications related to change management initiatives and work through organizational design to promote role clarity at the individual and team level. Determine, organize and guide complex change plans for client groups. Educate management and important stakeholders on best practices in change management. Orchestrate full circle review of change impact to ensure change acceptance.
Guide the people processes (performance, development, and career) to ensure that leaderships’ level of performance and capabilities meet current and future standards
Guide important global People programs within your assigned client group(s) in partnership with the global CoEs. Manage key projects defined by the Annual Operating Plan as well as participate in on-going functional and cross-functional initiatives
Promote feedback mechanisms and employee surveys to influence the continuous improvement of employee experiences and business outcomes
Partner with **MEMBERS ONLY**SIGN UP NOW***.’s business leaders and Learning and Organizational Development team to implement appropriate and timely programs while prioritizing needs, addressing skill gaps and accounting for learning principles, theories, and ongoing delivery
Partner with business leaders to refresh/develop job leveling matrix identifying and defining the requirements (e.g. skills required, span-of-control, influence, impact, criticality…) for each level of career progression in each role for each of your client teams as well as organizational job architecture
Identify important metrics to assess and diagnose the health of the organization. Educate management on headcount planning, building diversity, achieving equity, employee engagement, attrition, employee skill progression and other related metrics and partner with HR Ops to track. Apply knowledge of HR metrics and use data from multiple tools (e.g. SuccessFactors, Qualtrics, Greenhouse, etc.) to assess and influence / guide our decisions. Consult with executive management, FP&A and Rewards on workforce planning and headcount management for client group
Partner with People Ops to develop, scale, maintain and continuously enhance our people programs with a focus on quality, customer service and automation (i.e, self-service) and build out the strategic roadmap to empower our process and technology footprint to accommodate a rapidly-scaling global company
Active member of HRBP community. Participate in special cross functional projects, thought discussions, knowledge sharing, etc. with strong commitment to driving progressive HRBP capabilities and team effectiveness
Act as a guardian of the conscience of the organization at the leader, manager and individual employee levels
Be a trusted and dependable resource to everyone in **MEMBERS ONLY**SIGN UP NOW***.’s global organization.
Additional responsibilities as assigned
The Experience You'll Need:
Bachelor or Masters Degree in a relevant field plus proven ability to apply best-in-class HR best practices across industries gained from 8 or more years of progressive success as a senior strategic HR business partner/manager in AdTech, Tech or SaaS industry. Experience implementing large-scale HR programs across departments.
A people leader, who is equally a builder of HR solutions based on HR best practices, as well as an astute business partner who employs solutions that positively impact performance. Ability to take business goals/priorities and translate them into initiatives. Able to combine great people intuition, business judgement and discretion in your decision-making with a strong sense of urgency to exceed goals and objectives.
Broad Commercial Acumen. Excellent change management skills, systemic thinker, able to organize work into plans, balance strategy with strong tactical execution and achieve commitments.
Sophisticated Diagnostic Skills. Ability to assess needs, influence, collaborate, deliver solutions and partner at all levels in the organization. Strong analytical, critical thinking, judgment, negotiating and decision-making skills.
Excellent interpersonal skills and understanding of group dynamics with demonstrated ability to provide business partnership, support and build collaborative, trustworthy relationships across a diverse group of leaders and executives with globally distributed teams in complex, highly matrixed organizations. Establishes credibility and takes a consultative approach to strategic partnering.
Successful track record of implementing HR processes, employee resourcing, performance management and change management. Ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment.
Working knowledge of multiple human resource disciplines including organizational design, succession planning, performance management, diversity, equity and inclusion, business consulting, compensation and rewards, recognition programs, culture evangelist, employee engagement, coaching/development, talent management, conflict resolution, talent acquisition, data analysis to inform strategy…
Expert employee relations manager skilled at navigating highly complex and sensitive situations. Calm and thoughtful during intense situations. Proven experience in conflict resolution and applying creative and proactive approaches to conflict resolution, problem solving, mentoring, coaching, performance management, recognition and management practices within a complex, globally distributed and highly matrixed environment. Can balance compassion and toughness in coaching others.
Experience navigating across the HR organization - with peers, upwards, and with center of expertise partners.
Experience with employment law, HR compliance regulations, and industry best practices in multiple geographies and localities around the world, coupled with the ability to gain a high-level understanding of region-specific employment customs and practices in partnership with **MEMBERS ONLY**SIGN UP NOW***.’s global HR and Legal teams.
Experience with immigration law and process.
Demonstrated ability to maintain the highest degree of security and confidentiality, tact, diplomacy and manage privileged, material non-public information and hold in the strictest confidence.
Highly analytical and metrics driven. Expert in using technology to streamline and improve processes. Demonstrated proficiency with business applications, such as Microsoft Office suite and human resource information systems. Highly proficient with Excel.
A hands-on professional with fanatical level of attention to detail. Insists on accuracy in employee data and enjoys getting your hands dirty in correcting and perfecting people analytics reporting. Strong creative and conceptual skills, ability to connect multiple HR strategies and initiatives while keeping the big picture in mind.
Team player with a sense of ownership, “get things done” attitude, bias for action and ability to balance short-term decisions with longer-term vision. Self-motivated and able to thrive in a fast-paced and self-directed environment.
Have a passion for creating healthy organizations, driving transformation and cultivating and evangelizing **MEMBERS ONLY**SIGN UP NOW***.’s unique culture as a key competitive advantage.
High degree of integrity, natural desire to empower, strong work ethics, deep sense of accountability and continuous improvement mindset and capabilities.
Desired Qualifications:
Exceptional facilitation, written communication and verbal articulation skills. Able to articulate a complex issue with the right level of detail to improve understanding and decision making. Highly influential with strong presentation and storytelling skills and the ability to apply data analytics to drive decisions. Ability to prepare clear and concise reports and deliver formal presentations or training to management and other audiences.
Project Management and/or Program Management experience including the ability to influence and manage individuals in a matrixed organization without a direct reporting relationship.
Expert level user of HR automation tooling such as SAP SuccessFactors, Greenhouse, ADP, Qualtrics, Compport, MS Excel, PowerPoint, Word, etc.
Knowledge leader, with demonstrated mastery in organizational development, change management, global compliance, employment & immigration law, and overall talent management.
About Us
**MEMBERS ONLY**SIGN UP NOW***.
is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. With deep expertise and unique reach in mobile, **MEMBERS ONLY**SIGN UP NOW***. is a trusted and transparent technology partner for marketers, content creators and businesses of all kinds.
Incorporated in Singapore, **MEMBERS ONLY**SIGN UP NOW***. maintains a large presence in San Francisco and Bangalore and has operations in New York, Chicago, Kansas City, Los Angeles, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London and Dubai. To learn more, visit
**MEMBERS ONLY**SIGN UP NOW***..com.
Our Purpose
**MEMBERS ONLY**SIGN UP NOW***. creates transformative mobile experiences and software platforms to positively impact people, businesses, and societies around the world.
We believe that our innovations at the intersection of artificial intelligence, commerce, and the creator economy will revolutionize the way consumers use their mobile devices. Our mission is to power our customers’ growth with innovative content and commerce experiences that help them activate their audiences and drive real connections. How do we do it?
An End-to-End Content, Monetization, & Marketing Platform the fuels industry growth
AI-Powered Audience Activation for the open content, media and marketing ecosystem
New Content and Commerce experiences for a world of connected devices
Award-winning culture, best-in-class benefits:
Competitive salary, bonus, and stocks
Quality medical, vision, dental
401(k) match
Flexible working hours
Parent friendly health benefits and work environment
Wellness stipend
Healthy time off through a combination of PTO, sick days, and company-wide holidays
$400 to set up your own home office to thrive in a post COVID world
Post-covid hybrid work model for employees close to our offices in New York, San Francisco, Irvine, and Kansas City
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer
**MEMBERS ONLY**SIGN UP NOW***. is a place where everyone can grow. However you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work.
**MEMBERS ONLY**SIGN UP NOW***. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
**MEMBERS ONLY**SIGN UP NOW***. has implemented a mandatory COVID vaccination policy for all employees in the U.S. Employees who are unable to be vaccinated may request an exemption under certain circumstances.
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