People Ops Specialist

Profile

What We’re Looking For:
T
he People Ops Specialist will provide high level HR administration and project support to the Global Human Resources and HR Business Partner teams based in the US.
Key Role and Responsibilities:
HR Services
Manage, direct and respond to inquiries submitted to the HR service desk. Escalate key issues as needed.
Collaborate with across HR Functions and external departments including Payroll, CREW and Technology in order to field questions and resolve day to day employee issues.
HR Transactions
Support HR Business Partners processing employee actions and letters (transfers, promotions and separations)
Serve as primary point of contact with HR external vendors for employment verifications, background checks, unemployment claims and I9 processing.
Work within multiple HR and 2U systems including but not limited to: Workday, Cornerstone and Salesforce
Regularly update HR intranet including internal HR process guides
Track work authorizations, notify managers and consult with global mobility and external contacts as needed.
Research & Special Projects
Serve as project lead and coordinator for annual HR efficiency projects. Provide recommendations for continuous improvement, obtain leadership approvals and develop necessary project plans and workflows.
Manage HR filing system and partner with HRIS team to research and implement electronic filing system compliant with state and federal guidelines.
Support HRBPs and HR Leadership with special projects as needed.
Research and inform team of changes to local, state and federal employment laws.
Education and Experience:
Bachelor’s degree required; degree in HR, Business or Communications preferred.
2 years’ experience directly related to the duties and responsibilities specified.
Proven ability to work in a fast paced environment and handle multiple tasks simultaneously.
Strong customer service background.
Familiarity with HRIS systems or reporting tools.
Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint).
Enthusiasm and the ability to thrive in an atmosphere of constant change.
Strong organization and attention to detail skills.
Strong written and verbal communication skills
Focused on achieving defined results and exceeding goals and objectives.
Ability to work with a diverse team in a fast-paced environment.
Other Attributes That Will Help You In This Role:
Bonus skills that are preferred, not required
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
To learn more, visit 2U.com. #NoBackRow
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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