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Job Details

Digital Lead Product Manager - Healthcare Benefits

Location
Louisville, KY, United States

Posted on
Aug 30, 2022

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Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Humana is seeking an accomplished, customer obsessed and results oriented Product Manager to manage and grow our Digital presence. This role will be responsible for transforming the experience, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. S/he will champion a startup mindset and promote agile ways of working to design, develop and deliver differentiated experiences for our customers.

The ideal candidate is a collaborative, product-oriented team player comfortable working in a fast-paced environment. S/he must be a strong communicator, comfortable working with stakeholders of all organizational levels.

Responsibilities

Responsibilities


Employs empathy and design thinking to define scalable product solutions by deep knowledge of internal and external customers digital habits
Takes a digital first approach to education and understands that digital can be one of many touchpoints in the user journey
Encourages adaptability informed by emerging solutions, industry trends and changing customer needs
Drives prioritization of research to identify pain points and solutions
Partners with cross functional teams to define, develop and deliver differentiated digitally enabled experiences
Enables business partners to take ownership over content experiments
Establishes product direction and roadmaps, informed by customer and business needs, partnering with stakeholders across the organization to drive alignment
Aligns product priorities to a broader product portfolio roadmap
Manages and prioritizes a product backlog for both Design and Engineering
Fosters a strong agile discipline and inspiring teams to continuously improve delivery through key agile metrics
Partners with technology to influence end state architecture that drive secure, resilient and scalable technology solutions


Required Qualifications


6 years of agile product management experience with health insurance products
6 years of experience translation strategy and analysis into consumer facing digital products
Proven track record of managing all aspects of a product throughout its lifecycle from concept to delivery
Collaborative and goal-focused
High sense of accountability and strong problem-solving skills
Excellent written and verbal communication skills
Strong interpersonal and leadership skills to influence across the organization


Preferred Qualifications


Passion for making a difference in healthcare
MBA or Master's degree


Additional Information

This position is open to working remote.

Work-At-Home Requirements


WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


COVID POLICY

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

#LI-MM3

Scheduled Weekly Hours

40

Company info

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