Talent Data and DEampI Operations Lead

Profile

, Philippines

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

January 25, 2023

Business unit:

Human Resources

Experience Level:

Experienced Professionals

Job Description:

Where you fit

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.

What’s the role?

The role reports to the Manager for Talent Operations and is part of the Leadership Team. This is a global role accountable for the execution of various Talent and Diversity, Equity & Inclusion (DE&I) processes and activities, including performance monitoring and upholding data quality, integrity, and compliance. Interfacing with Talent Excellence, Business Talent, and DE&I in driving operational excellence and continuous improvement in the delivery of the Talent Strategy.

The role also has 8 direct reports with a unique opportunity in contributing to global Talent and DE&I projects on an individual capacity. The incumbent will:


Lead the execution of Talent and DE&I processes/activities, interfacing with Talent Excellence, DE&I, Talent in the Business, and stakeholders external to Human Resource (HR) (IT, Real Estate, Health, Brand).
Ensure that service excellence behaviors and attributes are embedded in the team.
Lead, supervise, coach, and support a group of Talent Operations Advisors.
Ensure that process delivery is consistent with design, controls, data definitions, data quality standards and fit for purpose data privacy requirements.
Provide insights into employees and operations experience to enable the prioritization of process improvements for more efficient and effective working.
Provide monitoring and reporting of key process and operational metrics to Talent and HR communities.
Contribute to process design, process performance assessment and drives a continuous improvement mindset culture within the immediate team and the wider Talent Operations team.


What we need from you?


You bring a Learner Mindset, a curiosity to learn and grow yourself, learn from mistakes and a commitment to create an environment where people can speak up openly in a safe environment.
Performance mindset.
Excellent Operational experience.
Experience in Talent or HR Services is desirable.
Exposure to Project Management.
Excellent written and verbal communication skills.
Capability to understand talent processes and apply and keep abreast of business priorities that impact operations.
A thorough understanding of HR Process Management and governance as well as associated tools and frameworks.
Continuous improvement/LEAN mindset to improve end to end process optimization.
Ability to motivate, energize, and lead a team with passion and commitment.


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An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives for more than a hundred years, Shell has become one of the world’s leading companies.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.

An inclusive place to work

Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone – from our employees to our customers, partners, and suppliers – feels valued, respected, and has a strong sense of belonging.

To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status.

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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