People Generalist

Profile

Brightcove
is looking to hire a People Generalist for our Global Sales & Customer Success Teams. In this role, you will report directly to the global VP of HRBPs for Sales & Customer Success, with a focus on the US and partnering with HR Operations. This role is a true generalist position(50% recruiting & 50% HR Operations) working with the business, and our COEs to roll out programs. Everyday you will build trusted relationships and credibility across the organization. This role needs a solution oriented person who is a systems thinker that can easily connect the dots, enjoys leveraging data/metrics to inform solutions, and has the opportunity to partner with Total Rewards, Finance, Legal, and Talent Development as we continue to design a great culture at Brightcove.
Job Responsibilities
Full life cycle recruiting across junior to mid-level sales and customer success roles in the US, along with managing external recruiting agencies with a strong focus on hiring for diversity.
Revises job descriptions, opens reqs, partners with hiring managers in the creation of interview guides, along with guidance on compensation.
Manage open roles against 2023 headcount plan partnering with
talent acquisition,
finance, hr ops, and external agencies to ensure alignment and budget needs are met
Partner with HR Operations in the creation and maintenance of sales & customer success business dashboard(s)
Work closely with the broader HRBP Team on special projects such as performance management, employee engagement, talent development, and HR operations.
Consult with sales & customer success managers to provide HR guidance, develop solutions, programs, policies, and training, when appropriate
Analyze trends and metrics (exit surveys, employee surveys, performance, etc.) to
cultivate a culture of excellence and inclusion
Partner with HR Business Partner team to facilitate solutions for employee relations issue
s and knowing when and how to direct questions and escalate matters when needed
Conduct and create trend analysis reporting for existing employees
Submit and manage start and exit process in partnership with HR Ops
Partner with HR Operations to facilitate employee changes including promotions, compensation and offboarding activities.
Qualifications/Experience
2 years’ relevant human resources experience is required
Background working in a scrappy startup environment and a larger (700 person) public company
Experience in full life cycle recruiting for junior to mid-level positions, and working with agencies
Strong operational mindset with ability to apply creative work-arounds to design efficient and logical workflows in partnership with HR Ops for headcount management, recruiting, metrics reporting, and HR dashboard creation.
Experience leveraging HR metrics to inform policies, practices, drive solutions, and support the design of a center of excellence within HR
Ability to handle multiple projects with strong project management skills
Curious in nature, willing to ask questions and seek guidance when an answer is not known
Ability to work well under limited supervision, as well as, a collaborative team environment with a proven track record of taking initiative
Solid judgment and demonstrated understanding of when and how to share critical business information
High level of maturity, discretion, initiative and professionalism required
Must be organized and detail-oriented with a focus on interpersonal and relationship building skills; Strong written and verbal communication skills
Familiarity with federal, state and local laws which govern policies and practices of hiring, compensation, benefits and employment
Thorough and demonstrated knowledge of MS Excel, and Google Workplace; Knowledge of Greenhouse (ATS) a plus
Please note, we support 100% remote work for applicants who reside in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Targeted Base Salary Range:
$72,400.00 - $108,600.00
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.
WORKING AT BRIGHTCOVE
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success.
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally.
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
If you need any accommodations for your interview, please email
****
Brightcove is headquartered in Boston with offices in Lond
on,
Guadalajara, Funchal, Tokyo, Singapore, Sydney, Mumbai and Chennai. This position is being offered as a fully remote role and, while you won’t get to experience the in-office culture, you will feel it remotely and be able to participate actively. We have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

Company info

Sign Up Now - HRCrossing.com