Location
Singapore, SINGAPORE(GENERAL), Singapore, Singapore
Posted on
Mar 25, 2022
Profile
Team Lead, HR Services Preferred Qualifications Oracle’s HR Services team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple processes, systems, policies, and programs. We deliver data that is useful and accurate to create people-related strategies across the business. We manage people data and build project management capability across HR. Our work also ensures Oracle remains protected and compliant. We strive to provide employees the resources and support they need during the most important moments in their careers. Job Summary : This role offers support across Oracle’s diverse landscape in the area of Background Checks for the entire JAPAC region, by acting as liaison between internal parties and external vendors. The Background Check Analyst will serve as a subject matter expert for specified processes and systems within a work stream, in accordance with Service Level Agreements. It will also be looking for problem trends and seek opportunities for process improvement. Additionally, will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, project management, and customer service. There will also be an opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services. Essential Duties of the Position: Partner with management andotherkeystakeholdersto process complex, confidential, and time sensitive data. Act as process owner and queue manager for assigned processes. Conduct data analysis to identify, track, and communicate problem trends (top inquiries in queue). Produce and manage project related documentation, roadmaps, status dashboards, and communications for stakeholders. Participate in UAT testing of new systems or tools and/or enhancements of existing systems. Participate in and lead process improvement initiatives. Act as a SME in two or more functional areas. Act as regional or global process owner. Train and mentor team members. Perform additional related tasks and duties as needed. Partner with management andotherkeystakeholdersto process complex, confidential, and time sensitive data. Act as process owner and queue manager for assigned processes. Conduct data analysis to identify, track, and communicate problem trends (top inquiries in queue). Produce and manage project related documentation, roadmaps, status dashboards, and communications for stakeholders. Participate in UAT testing of new systems or tools and/or enhancements of existing systems. Participate in and lead process improvement initiatives. Act as a SME in two or more functional areas. Act as regional or global process owner. Train and mentor team members. Perform additional related tasks and duties as needed. Conduct regular quality check and Root cause analysis. Minimum Qualifications : A minimum of 4 years experience in HR or HR Services experience in a high technology environment. Preferred Qualifications: Bachelor’s degree in a related field. Strong communication, interpersonal, teamwork, computer, and organizational skills. Job duties are varied and complex utilizing independent judgment. Expert with Microsoft Office, including Word, Excel, and Power Point. Ability to work across cultures and regions Ability to effectively organize and prioritize work. Able to multi-task effectively, managing projects and handling daily operational tasks simultaneously Demonstrates accuracy, attention to detail and strong analytical skills Detailed Description and Job Requirements Acts as interface between business and IT organization with regards to HRMS implementation. Supports users in the report generation process. Works closely with the Business HR to ensure all reports in (via HRMS) including SQL queries (both ad hoc and maintenance reports) are accurate. Process Mass Change Spreadsheets. Ensures data integrity in Oracle HRMS database by running regular audits. Conducts high-level HRMS needs analysis, prepares business specifications, implements modifications and enhancements and ensures system documentation are updated. Assists with the development and delivery of HRMS training to users. Provides systems support for HR applications, including Oracle Core HRMS, HR Self Service Applications, Discoverer Reports, etc. Participates in User Acceptance Tests. Undertakes special projects on an as need basis to address specific HRMS issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. Strong knowledge of Oracle applications, HRMS functionality, set-up tables, table structures, PL/SQL, and Microsoft applications such as Excel. 2 to 3 years Oracle Applications experience. Problem solving skills and strong analytical skills. Good oral and written communication skills. Ability to manage vast amount of data efficiently. Typical experience 5-8 years. Job: Human Resources Location: SG-Singapore Job Type: Regular Employee Hire Organization: Oracle
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