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Location
Singapore, SINGAPORE(GENERAL), Singapore, Singapore
Posted on
May 12, 2023
Profile
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Learning & Development Executive coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role assists the Learning & Development Manager to maintain training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He/ she assists the Director of Human Resources and Learning & Development Manager in creating an effective and efficient operation for the Training department.
What will you be doing?
As the Learning & Development Executive, you will be responsible for performing the following tasks to the highest standards:
Core Function
Support in the preparation and planning of the Learning & Development department’s goals and objectives.
Ensure learning and development programs meet hotel objectives.
Supports the planning and facilitation of new hire orientation.
Organize and coordinate cross trainings, in-house and external programmes.
Assist to maintain training and talent management policies.
Assist in the conduct of learning needs analysis.
Support in the analysis of learning data and implementation of training strategies.
Deal effectively with team members at workplace from a variety of cultures.
Offer support and advice on personal development plans to team members.
Implement appropriate management practices that provide team members with motivation and communication.
Provide support to all departmental trainers with their training where necessary.
Participate and execute recruitment activities in schools, colleges, and universities.
Communicate with trainees and render support during their internship period.
Administration
Update the training calendar with all relevant information.
Well-verse in Hilton’s learning management system and its resources available to provide strong support and guidance to users.
Ensure that all training records are in place with proper filing system in accordance to Hilton brand standards.
Others
Assist in the implementation of recognition programs.
Be aware of duty of care, adhere to occupational health and safety legislations, and policies and procedures.
Adhere to the hotel’s security and emergency policies and procedures.
Be familiar with property safety, current first aid and fire emergency procedures.
Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
Carry out any other reasonable duties and responsibilities as assigned.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Learning & Development Executive, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
University graduate.
Minimum 2 years of related working experience in the hotel industry.
Have experience in a training administration or above role.
Good communication skills.
Knowledgeable of Learning & Development.
Good presentation and teaching skills.
Good project management skills.
Excellent coordination and organization ability.
Willing to take challenges and work under pressure.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Human Resources
Title: Learning & Development Executive, Hilton Singapore Orchard
Location: null
Requisition ID: HOT09HGC
EOE/AA/Disabled/Veterans
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