Concessions Staffing Coordinator - Wells Fargo Center

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OverviewnThe people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youu2019re pursuing u2014 a new challenge, a sense of belonging, or just a great place to work u2014 our focus is helping you reach your full potential. Learn more about working here at ****or connect with us on Facebook, Instagram and Twitter.nDescriptionnPosition Summary:  Concessions Staffing Coordinator  is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. n nEssential Functions: nn Provide all general support of HR functions at the stadium or arena for Aramark operations.n Identify best practices and organizational efficiencies, as well as coach and train line managers to properly apply human resource policies and procedures within the various units.n Work closely with the Leadership team to drive elements of the Talent Management Strategy (Talent Acquisition, On boarding, Performance Management, Development, Succession Planning and Retention).  n Manage the process and implementation of the following: exempt level staffing, recruitment and scheduling of hourly front line employees, training and development of front line and management employees, employee relations, coaching and counseling, retention and incentive programs, payroll, benefits, compliance and safety training.n Other duties and tasks as assigned by managernnQualificationsnn Previous guest services experience preferredn Demonstrates excellent customer service skillsn Demonstrates interpersonal and communication skills, both verbal and writtenn Demonstrate organizational skills, accuracy, and attention to detailn Requires occasional lifting, carrying, pushing, pulling of up to 25 lbsn

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