Location
, Egypt, Egypt
Posted on
Oct 29, 2021
Profile
HR Administration(90%)
Deal with all customer enquiries in a professional, courteous & timely manner
Consistently follow defined HR processes, challenging steps that may not make sense / add value
Maintain process documentation in accordance with local labor, legislation, policies & Data Privacy regulations
Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes
Maintaining Workday database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation HR and regional Global Operations HR
Partnership(10%)
Develop a strong working relationship with the GE HR and HR CoE community through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
Proactively telephone HR and regional HR CoE partners & customers to ensure timely resolution of transactions
Actively seek customer feedback & use it to improve our service offering
Deliver on commitments, manage expectations & keep customers informed on progress –taking clear accountability and ownership throughout the process
Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
Qualifications/requirements
Success in a highly professional Customer Operations or HR Administration role, ideally within a multi-national organization
Experience of working in a fast-paced, customer-oriented environment
Comfortable delivering against quantitative and qualitative performance metrics
Strong IT skills including Excel, Word and Workday
Confidentiality & controllership mindset
Additional Information
Relocation Assistance Provided:
No
Company info