Health and Benefits Senior Analyst

Profile

As a Senior Health and Benefits Analyst, you will continue to develop your knowledge and expertise in plan design, while take more of an active role with our clients. Expect to grow your project management skills and take on newfound responsibilities as a mentor to more junior analysts.

The Role

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

As a Senior Health and Benefits Analyst you will contribute to a wide variety of complex projects involving the design, financing, delivery, ongoing management and communication of the full spectrum of health and benefit programs including medical, dental, life, disability, time off and flexible benefits. You will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met.

Performance Objectives:

• Partner with Consultants to deliver superior project management on select clients:

o Draft statements of work, project plans and budgets involving multiple workflow streams and client teams

o Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers

• Begin to serve as the project manager and main liaison to the consultant which includes:

o Creating project plans

o Monitoring progress to deadlines and budget

o Scheduling and managing weekly/bi-weekly status meeting calls

o Ensuring appropriate and effective communication among team members and the client

• Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues

• Perform financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves

• Conduct benchmarking studies and other research; provide value added analyses and summaries

• Analyze and compare vendor products, services and contracts

• Design, distribute and evaluate responses to surveys and RFPs

• Build strong relationships internally and collaborate effectively on cross-functional teams

• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

• Meet chargeable hours targets

• Directly contribute to clients’ success through applying your technical expertise.

The Requirements


3 years’ experience dealing with the financials of health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company; additional experience with life/disability plans desired

Proven experience successfully managing projects and producing quality deliverables on time and within budget

Flexibility and proven ability to diagnose and resolve issues; strong client service orientation

Strong written and verbal communication skills

Ability to ask the right questions and seek help where appropriate

Ability to respond to all communications effectively and in a timely manner

Demonstrated leadership qualities

Ability to work both independently and on client teams and enjoy a fast-paced environment

Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape

Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way

Excellent Microsoft Office skills, particularly in Excel

Bachelor’s degree required

Pursuit of CEBS designation, or health and welfare actuarial / underwriting training desired


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers Watson is an equal opportunity employer.

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