Senior HR Manager

Profile

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform.You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.
As the Senior HR Manager for the APAC region, you will report to the Director of HR in the USA. You will be the primary People support to Senior Vice President in APAC.
You will:
Analyse organisational structures, responsibilities, reporting relationships and work processes to determine company-wide programs that need to be implemented to increase organisational effectiveness.
Be the HR lead on country-specific employment rules and regulations across the APAC region, in particular Japan, Australia and Singapore.
Align with the management team on the implementation of corporate programs related to human resources, organizational integration, talent management and performance management at the team level. You will gather data and provide a needs analysis from the team.
Consult with employees and managers to address causes of engagement and development issues, and resolve employee relations issues.
Investigate issues around unsatisfactory performance, employee complaints and violation of policy to recommend action. Educate new and current employees and managers on employee relations issues.
Help with Operational tasks such as merit reviews, promotions, global mobility and social benefit/pension plans. Provide oversight with managing employment records, and ensuring compliance with local regulatory requirements.
May also be asked to help manage the regional/local facilities requirements to ensure local employees have the tools and resources to be engaged and successful.
You have:
8 years progressive HR experience, with important competencies in employee relations, recruiting, HR operational excellence and talent management.
Multi-jurisdictional experience supporting countries across APAC regions.
Manage programs in a matrixed organisation.
Demonstrated experience in a global work environment.
Previous experience with cultural and operational M&A integration a plus.
Up to 25% travel
You will be onsite to help support People needs when they arise
Must be hands-on and with the ability to work towards goals and project plans
Benefits:
Health: medical and mental.
Time away: vacation, holidays, and care days.
Financial: Superannuation, ESPP and group life insurance.
Family: parental leave.
Development: tuition reimbursement, native AI learning.
Additional: WFH support and exclusive perks and discounts.
Why you'll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.
Belonging at LivePerson:
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Company info

Sign Up Now - HRCrossing.com