Workforce Management Professional 1

Profile

Description

The Workforce Management Professional 1 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Workforce Management Professional 1 assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Daily/Weekly tasks include:


Completes daily reports
Daily WF Preparation
Daily Tickets
Rotation of Attendance Line
Weekly schedule preparation
Prepares weekly Powerpoint presentation and serves as the back-up presenter
Tracks moves/skilling requests
Analytics tickets


Required Qualifications


Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Excellent written and oral communication skills
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with attention to detail
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Less than 3 years of Workforce Management experience
Prior experience in Process or Project Management


Additional Information

If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

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Scheduled Weekly Hours

40

Company info

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