IND Benefits Analyst I

Profile

 Business Overview     Work Description/Role Summary: (Brief 4-5 line description of the role )  Role overview: (Detailed role description 10-12 lines)     Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and their employees across organizations of all sizes, geographies and industries. These offerings include: end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach  The colleague will have a specific focus depending on their functional area. The Colleague is responsible for generating reports on member activity and responding to queries from members, providers and clients. The Colleague participates in and leads change projects that will affect the work of the team and renewals, coordinating and running testing on changes and updating knowledge documents. The Colleague may also be responsible for coordinating the work of the team and supporting team members.   The Colleague provides high quality administration support for internal and external clients, being the technical expert in the team and sharing their expertise by:  • Being a SME for processes, clients, systems and tools and being proficient in processing and checking. • Producing and analyzing reports as required for internal and external clients and requirements (SLA reporting). • Identifying issues with processes handled in teams and driving a process to find and implement solutions. • Implementing changes to tools and documentation needed to support effective service delivery. • Owning and maintaining existing requirements documents and file specifications, keeping them up to date and incorporating changes to policies and/or legislation. • Implementing recovery plan actions assigned by SDC • Leading small client projects (Change Requests, Renewals) and executing complex testing as directed by Test Coordinator or SDC • Prioritizing maestro tickets for assigned clients • Sharing best practice with colleagues through process and tool training. • Taking part in both internal and external audits. • Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. • Coordinating and participating in client projects that will impact the work of teams and domains. • Building strong relationships with client teams, client representatives and third-party providers. • Achieving team and individual targets (KPIs, SLAs, quality targets. • Maintaining required technical knowledge and behavioral standards and expertise, especially all regulatory and statutory requirements. .   Skills & Knowledge Requirements: Mandatory Skills (Behavioral)      Mandatory Skills (Specialized)         Good To Have : ·     Basic Knowledge of MS Excel text functions (LEFT, LEN), math functions (SUM,  PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups·     Should be well versed with basic tool functionalities for creating, editing and formatting presentation·     Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, and in writing·     Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues  • Basic Knowledge of Excel with commonly used functions (LEFT, LEN), math functions (SUM,  PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups.Advanced Domain knowledge.·       Proficient with MS Excel logical, financial, math, statistical and information functions Lookups, Pivot Table, Dynamic Pivots, Dashboards·       Moderate Understanding of writing e-mails·       Good Communication skills·       Stakeholder Management    • H&B Domain Knowledge·  TBS(GI) Tool  2504487,qualifications:UNAVAILABLE,responsibilities: Business Overview     Work Description/Role Summary: (Brief 4-5 line description of the role )  Role overview: (Detailed role description 10-12 lines)     Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and their employees across organizations of all sizes, geographies and industries. These offerings include: end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach  The colleague will have a specific focus depending on their functional area. The Colleague is responsible for generating reports on member activity and responding to queries from members, providers and clients. The Colleague participates in and leads change projects that will affect the work of the team and renewals, coordinating and running testing on changes and updating knowledge documents. The Colleague may also be responsible for coordinating the work of the team and supporting team members.   The Colleague provides high quality administration support for internal and external clients, being the technical expert in the team and sharing their expertise by:  • Being a SME for processes, clients, systems and tools and being proficient in processing and checking. • Producing and analyzing reports as required for internal and external clients and requirements (SLA reporting). • Identifying issues with processes handled in teams and driving a process to find and implement solutions. • Implementing changes to tools and documentation needed to support effective service delivery. • Owning and maintaining existing requirements documents and file specifications, keeping them up to date and incorporating changes to policies and/or legislation. • Implementing recovery plan actions assigned by SDC • Leading small client projects (Change Requests, Renewals) and executing complex testing as directed by Test Coordinator or SDC • Prioritizing maestro tickets for assigned clients • Sharing best practice with colleagues through process and tool training. • Taking part in both internal and external audits. • Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. • Coordinating and participating in client projects that will impact the work of teams and domains. • Building strong relationships with client teams, client representatives and third-party providers. • Achieving team and individual targets (KPIs, SLAs, quality targets. • Maintaining required technical knowledge and behavioral standards and expertise, especially all regulatory and statutory requirements. .   Skills & Knowledge Requirements: Mandatory Skills (Behavioral)      Mandatory Skills (Specialized)         Good To Have : ·     Basic Knowledge of MS Excel text functions (LEFT, LEN), math functions (SUM,  PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups·     Should be well versed with basic tool functionalities for creating, editing and formatting presentation·     Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, and in writing·     Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues  • Basic Knowledge of Excel with commonly used functions (LEFT, LEN), math functions (SUM,  PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups.Advanced Domain knowledge.·       Proficient with MS Excel logical, financial, math, statistical and information functions Lookups, Pivot Table, Dynamic Pivots, Dashboards·       Moderate Understanding of writing e-mails·       Good Communication skills·       Stakeholder Management    • H&B Domain Knowledge·  TBS(GI) Tool ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-03-30T09:54:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-04-11T18:25:00 0000,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****# 2. Floors 9-11. (SEZ)nCandor Infospace,postalCode:1220018,addressCountry:India}}}

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