Senior Specialist Absence Management

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for administering disability/leave related programs, policies, and procedures. Possesses thorough knowledge of FMLA (Family and Medical Leave Act), Short- & Long-Term Disability and ADAAA (Americans with Disabilities Act Amendments Act). Responsible for cultivating and maintaining a collaborative relationship with HR Business Partners, Compliance, Sedgwick, and other stakeholders to ensure the success of the day-to-day activities of **MEMBERS ONLY**SIGN UP NOW***.'s Disability/Leave of Absence administration. Responsible for improving workflows and identifying process efficiency. This position will require being able to articulate sensitive leave information over the phone and through written communication, consistent with Service Level Agreements (SLAs). Works with moderate guidance on own area of knowledge.

Job Description

Core Responsibilities


Ensures compliance with federal, state and company regulations and policies related to employees' absences including but not limited to Americans with Disabilities Act (ADA), Family and Medical Leave (FMLA) and Pregnancy Disability Act (PDA).

Create an exceptional customer experience by responding timely and accurately to leave related requests. Provide guidance, review risks, resolve issues, and escalate as appropriate.

Work with Division team members, vendor partners, and business leaders to identify and develop successful return to work action-plans, minimizing lost time LOA cases and ensuring program effectiveness

Consistent exercise of independent judgment and discretion in matters of significance.

Manages all leave assignments, escalations, and queries in Case Management system.

Responsible for projects and ongoing initiatives that support disability/leave processes, systems, and process to address the business needs for our clients.

Performs audits of leave data and partners with UO HR Operations team as necessary to ensure Sedgwick reports provide necessary detail.

Stays up to date on benefits laws and regulations, such as FMLA and ADAAA, as well as our Short- & Long-Term Disability programs.

Serve as a liaison between vendors and the divisions as required to facilitate the success of the relationship. Provides periodic status reporting to management as required to communicate status of divisional relationship with Sedgwick.

Coordinate, track and manage leave accommodations under the Americans with Disabilities Act Amendments Act (ADA).

Demonstrates objective critical thinking and eagerness to identify root cause of favorable and unfavorable trends and provides meaningful solutions.

Works with various systems such as case management database, vendor database and HRIS Peoplesoft/Workday.

Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Bachelor's degree in related human resources discipline or equivalent education, HR certifications and work experience preferred

Exceptional customer service orientation

Ability to multi-task in a fast paced, high volume case management environment

Generally, requires 5 - 7 years of relevant experience in Disability, Leave Administration and/or Human Resources.

Ability to work both collaboratively in a team environment and independently while making sound judgments and decisions with minimal guidance

Highly effective verbal, written and interpersonal communication skills with demonstrated presentation skills in various platform settings (e.g., biz ops connects, monthly readouts, facilitation of training)

Demonstrated analytical and problem-solving skills.

Shows effective consultation and communication skills to build and maintain strong relationships and manage stakeholder expectations.

In-depth knowledge of multi-state disability laws, FMLA requirements and related state and federal regulations.

Knowledge and proficiency of PC skills, including Microsoft Word, Excel, PowerPoint and HRIS systems.

Good organizational skills to manage time and resources in a self-directed way, while prioritizing and working on multiple projects simultaneously to meet quality standards, project timelines and desired outcomes.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

Sign Up Now - HRCrossing.com