Human Resources Professional

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Job Profile Summary: This position supports the Tech Operations and Technical COE (TCOE) Human Resources departments. Acting as point-of-contact for the Tech Ops and TCOE Progression Programs, along with reporting and analytical support, providing subject matter expertise and direction to HR and business leaders. Strong excel knowledge and attention to detail is required. This role partners and consults with HR leaders, business leaders, HQ and others to determine reporting solutions and support for Tech Ops and TCOE Career Progression, Organizational Health exercises, data trending, and various ad-hoc requests. Responsible at times for creating surveys, communications, and PowerPoint decks for HR related support. The HR Professional is responsible for cultivating and maintaining a collaborative relationship with Comcast Divisions, Reporting & Analytics, and other stakeholders, to ensure the success of the day-to-day activities of the Engineering and Tech Ops and Technical COE Human Resources departments. This role facilitates knowledge sharing and effectively communicates reporting information and recommendations to leaders, stakeholders, and business partners in support of HR initiatives and new approaches to policies and procedures to drive efficiencies. This role also serves as a point of contact for Workday access, Kronos Reporting, and SharePoint related questions and concerns. This role must be able work with ambiguity, with moderate guidance within own area of knowledge, and take initiative to be resourceful.

Job Description

Core Responsibilities:

Gain insight into HR reporting and trending and support ongoing recommendations and enhancements to support business needs.

Collaborate with Business Units, HR Leaders, Peers and HQ on escalations and inquiries.

Manage and support Tech Ops and TCOE Career Progression programs.

Create an exceptional customer experience by responding timely and accurately to reporting and support related requests.

Addresses complex and potentially confidential issues with tact and understanding.

Serves as initial point-of -contact for Company's employee issues and inquiries, including but not limited to payroll and Company policies.

Tracks and maintains all records, ensuring that the hiring remains compliant with the U.S. EEOC.

Analyzes, evaluates and improves recruitment and compliance procedures.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

Pay Range: $69,127.65 - $103,691.48

Additional Range: This job can be performed in Az, Co, Ca, Or, Wa, Mn, Tx, Ut with a Pay Range of $62,544 USD -$123,422 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com