Workforce Management Professional 1

Profile

Description

The Workforce Management Professional 1 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 1 work assignments are often straightforward and of moderate complexity.

Responsibilities

The Workforce Management Professional 1 assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Daily/Weekly tasks include:

Completes daily reports

Daily WF Preparation

Daily Tickets

Rotation of Attendance Line

Weekly schedule preparation

Prepares weekly Powerpoint presentation and serves as the back-up presenter

Tracks moves/skilling requests

Analytics tickets

Required Qualifications

Comprehensive knowledge of Microsoft Word, Excel and PowerPoint

Excellent written and oral communication skills

Strong analysis, critical thinking, and analytical problem solving skills

Ability to handle multiple tasks and deadlines with attention to detail

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Less than 3 years of Workforce Management experience

Prior experience in Process or Project Management

Additional Information

If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

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Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com