Senior Technical Assistant Workers Compensation

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Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!
Commercial Insurance Claims is searching for a Technical Assistant to join its Medicare Unit in Dover, NH.  In this role, you will work in the Conditional Payment Unit investigating and resolving Medicare liens filed against workers compensation claims.  The candidate will interact with multiple parties including claims case managers, injured employees, Medicare vendors, and the recovery contractors for the Center for Medicare Services.  The right candidate for this role will be comfortable working in a fast-paced environment with individuals of diverse backgrounds, and committed to producing high-quality.
*This position is posted as a Senior Technical Assistant, but we are open to fill as a Technical Assistant I or Technical Assitant II, based on candidate experience.
Responsibilities:
Initiates Medicare Lien search and follows up to insure case creation with the Medicare lien contractor.
Analyzes Medicare Conditional Payment letters to determine causal relationship of the debt.
Drafts informal disputes and formal appeals with the Medicare Recovery Contractors.
Accesses Medicare Secondary Recovery Portal to secure updates relative to conditional payments.
Assists Branch Offices in resolving Conditional Payment-related issues/questions.
Participates in projects to improve team's ability to deliver service efficiently and effectively.
Data entry associated with conditional payment workflow.  Specifically working within Excel & Share Point based data bases and documenting lien information into claim files.
**This is a 100% remote/Work From Home position.  However, our desire is to hire someone in the Eastern Time Zone or who is willing to accommodate that schedule/hours.
Qualifications:
Knowledge of medical terminology, medical billing, ICD 9&10 codes, or Social Security/Medicare policies preferred.
Knowledge of Workers Compensation and Liability Insurance preferred.
Able to adapt to competing priorities, detail-oriented, execution-focused.
Ability to follow/interpret procedures and effectively escalate issues/tasks.
General knowledge of Microsoft Office Suite applications, specifically Outlook, Word, OneNote, and Excel.
Knowledge of Adobe Pro
Solid organizational skills to manage work inventory within quality and time standards.
Excellent interpersonal skills to interact with and elicit cooperation from involved parties.
Associate's Degree preferred, and one-three years of relevant experience in a paralegal position, medical billing, or an administrative role.
We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.
A little about us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work® US for the past several years. We were also named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduatesas well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: ****We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ****Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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