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Job Details

Colleague Experience Manager

Location
Olympic Valley, CA, United States

Posted on
Feb 24, 2022

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Descriptionnn A luxury California resort in an idyllic mountain setting, Resort at Squaw Creek rests at the base of Squaw Valley, which is the site of the 1960 Winter Olympics, and is just minutes from North Lake Tahoe. Our AAA Four-Diamond resort offers ski-in/ski-out access to Squaw Valley | Alpine Meadows. Squaw Creek's dramatic lobby, with its floor-to-ceiling windows, overlooks a cascading waterfall and the breathtaking Sierra Nevada Mountains.  At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Colleague Experience Manager reports to the Assistant Director of Human Resources and partners with the hotel management team to align our culture and talent with Hyatt’s purpose of caring for others so they can be their best and our values: Respect, Integrity, Humility, Creativity, Empathy and Fun.  Their primary focus involves supporting the recruiting and on-boarding experience for new colleagues. The ideal candidate aspires to grow with Hyatt hotels and the Human Resources Field Position responsibilities include but are not limited to: ·         Support Area Recruiting Managers and Hiring Managers during the selection, hiring and onboarding process ·         Manage internal transfers and promotions  ·         Update and manage accurate job descriptions  ·         Manage background, I9 verification (E-verify) process  ·         Create and manage property specific job fairs  ·         Manage taskforce team onboarding   ·         Work with leaders to strengthen talent pipeline   ·         Help deliver an inspirational on-boarding experience for new colleagues  ·         Coordinate new hire paperwork and processes related to ensuring a new hire is set up for success.  (Name tag, locker, uniform, time clock registration, etc.)  ·         Ensure department schedule, tour and introductions occur to welcome our new colleague into our Hyatt Family  ·         Ensure onboarding and on-site recruiting activities and events are reflective of our culture and they demonstrate Hyatt’s purpose and values ·         Create a warm and welcoming environment for our colleagues  ·         Administration of local legal compliance postings, forms   ·         General HR questions / inquiries   ·         Facilitate departure experience and complete exit process with our departing colleague  ·         Coordinate unemployment responses  ·         Maintain Digital Document files      nQualificationsnn·         Minimum six months Human Resources experience in the service industry preferred  ·         Working knowledge of HR discipline including employee relations preferred  ·         Well organized, detail oriented and ability to multi-task  ·         Excellent time management, organizational and communication skills  ·         Bi-lingual skills preferred  ·         Ability to empathize and inspire others  ·         Energy, passion and ability to inspire   ·         Conflict management  ·         Outstanding interpersonal and presentation Skills  ·         Bachelor’s Degree in Human Resources or related field preferred  ·         Professional Certification in Human Resources preferred    Why work at Resort at Squaw Creek? nn t50% discounted meals at property food service areas t12 Free Room Nights at any Hyatt Globally tMedical Dental and Vision Insurance tRetirement Savings Plan tExcellent training and professional development tOpportunities to work around the world with Hyatt Hotels and Resorts tDiscount Ski Pass tComplimentary Golf tEnjoy vending meal set-up in our colleague dining hall   Our Vales: Respect | Integrity | Empathy | Humility | Creativity | Fun   Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.    Source: Hospitality Online,

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