Manager Talent amp Org Development

Profile

u003cpu003eu003cstrongu003eOUR VISION: THE WORLD. SUBSCRIBED.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eIn the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling booku003c/spanu003eu003ca href=****style=font-weight: 400;\u003e u003c/spanu003eu003cspan style=font-weight: 400;\u003eSubscribedu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e).u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eTHE TEAMu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZEO Success (typically known as Human Resources) is Zuora’s people-centered organization, inclusive of HR Business Partners, Learning u0026amp; Organizational Effectiveness, Internal Comms u0026amp; Engagement, Total Rewards, HRIS, and Recruiting teams. Our mission is to make Zuora the destination for top talent to thrive and do their best work building The World Subscribed. We do this by putting people first and cultivating an inclusive, high performance culture that enables all ZEOs to thrive and deliver their best work. You will be joining a strategic and scrappy team responsible for the global talent development programs and offerings that support this great mission.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eWHAT YOU’LL DO AND ACHIEVEu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAs a critical team member, the Manager, Talent u0026amp; Organization Development, is responsible for establishing and scaling learning, development, and talent capabilities and programs. You will bring experience and passion to contribute thought leadership and address a variety of people, talent, career development, learning and development, and organization development opportunities and play a central role in initiatives that enable ZEOs to thrive, grow, and work in ways that help us achieve our vision of The World Subscribed. If you enjoy both thinking strategically and executing tactically this is a great opportunity for you! We are creating a foundation to build upon for the future while working on meaningful, just-in-time efforts that have immediate impact. Examples of ways you will contribute and make a difference in helping us fulfill our mission:u003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCo-create a vision and strategy for ZEO development that establishes a roadmap for programs, experiences, tools and supporting processes, creating a global standard that scales organizationally.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eLead projects, programs, and offerings for function including designing project plans, gaining buy-in, aligning cross-functionally and building project teams as needed, executing and ensuring effectiveness. Lead or participate in cross-functional projects and initiatives that address people and culture, learning and development or talent needs.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eReimagine and manage the new hire onboarding program in partnership with a team member and a cross-functional team to ensure an effective, efficient, and highly engaging new hire experience.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePartner on a career development initiative to continue work on vision and philosophy, enablement tools and processes, and training for internal partners, ZEOs and people leaders in support of the talent development strategy.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDesign and develop tools and resources such as tipsheets, guides, step-by-step instructions, and training participant and instructor materials in a variety of content areas.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCreate and manage systems and processes to track utilization, adoption, and effectiveness of programs and offeringsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBuild organizational knowledge and relationships needed to understand needs and opportunities, learn the environment, test ideas and approaches, and gain support for projects and initiativesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eFacilitate learning and development offerings with our awesome ZEOs!u0026nbsp;u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eWHAT YOU WILL NEED TO BE SUCCESSFULu003c/strongu003eu003cemu003eu003cspan style=font-weight: 400;\u003e (Required Qualifications)u003c/spanu003eu003c/emu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e5 years experience working in a talent development, training and development, organization development or human resources department with increasing responsibility and experienceu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eThe ability to both think strategically and systemically as well as execute tactically, aligning strategy, people, processes, activities and experience and translating strategy into actionable goalsu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDemonstrated experience assessing, designing, developing, implementing, evaluating and managing learning and development programs and offerings for adult learners in corporate environmentsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eThe ability to identify specific knowledge, skills and abilities that need learning or development solutions while designing and executing at scaleu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent facilitation skills with experience delivering a variety of professional learning and development programs, workshops and offerings both in-person and virtuallyu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience working with internal subject-matter experts or partners to identify needs and deliver offerings that have impact and resonate with target audiencesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience identifying vendor partners, implementing their solutions, and customizing and/or providing guidance for internal delivery as neededu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience leveraging and implementing competency models, organizational values and talent strategies in day-to-day work and project deliverablesu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to work individually or on a collaborative team in a fast-paced and continuously evolving environmentu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eProject management skills with the ability to manage multiple priorities simultaneouslyu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent communication skills, organizational, and critical thinking skillsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong program materials design, content strategy, and multi-modal delivery experienceu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eChange management and organizational development/effectiveness experienceu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eThe ability to engage credibly, professionally, and courageously at all levels of the organizationu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eA continuous learning mindset to benchmark, research, and continually learn and growu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMaintains confidentialityu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience working with MS Office, Google Suite, publication and materials content development software and publication toolsu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cemu003eu003cspan style=font-weight: 400;\u003ePreferred Qualificationsu003c/spanu003eu003c/emu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBachelor’s degree in a related field and 7 years related work experienceu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience creating content in Articulate, Storyline, Camtasia, Captivate or other software for e-learning, video, demo, and motion graphicsu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCertifications in external programs and assessments a plus (e.g. change management, Crucial Conversations, 360s, personality and communication style assessments)u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with career development best practicesu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience using a learning management system and HRISu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience designing evaluations or surveys, analyzing and summarizing resultsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience operating locally/functionally and globally; as well as working in both smaller and larger organizational environmentsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with vendor contractingu003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cemu003eu003cspan style=font-weight: 400;\u003eOtheru003c/spanu003eu003c/emu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWe are a hybrid workforce. You can be located anywhere in the U.S. with willingness to travel u0026lt;15%.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eThere are no direct reports for this position immediately. This is a senior experienced role who will manage projects and programs.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eJoin us and make shift happen!u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eABOUT ZUORA u0026amp; OUR “ZEO” CULTUREu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTo learn more visitu003c/spanu003eu003ca href=****style=font-weight: 400;\u003e u003c/spanu003eu003cspan style=font-weight: 400;\u003ewww.zuora.comu003c/spanu003eu003c/au003eu003c/pu003enu003cpu003eu003cstrongu003eZuora is proud to be an Equal Employment Opportunity employer.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u0026nbsp;u003c/spanu003eu003c/pu003e}

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