Total Rewards Leader

Profile

Total Rewards Leader

This is a remote role based in North America

About FreshBooks

It turns out… unicorns are real! In fact, FreshBooks just became one after raising our valuation to more than $1 billion. And ever since launching in 2003, we’ve been on a steady incline towards one goal: Building easy-to-use accounting software for small business owners. It’s the goal that’s driven us to expand into six offices, serving customers in over 160 countries. And it’s the goal we’d love for you to be a part of as a member of our global team as we continue our journey.

Known for extraordinary product and customer service experiences and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries, with offices in the U.S., Netherlands, Mexico, Croatia, and Germany.

The Opportunity

Reporting into the Chief People Officer, you will be responsible for demonstrating and delivering thought leadership on the Total Rewards methodologies and approaches; leading the implementation of new projects and initiatives.

In this role as the Director of Global Total Rewards, you will impact the organization by demonstrating thought leadership on the development of total rewards methodologies and approaches, implementing current and new initiatives, and ensuring the delivery of programs aligned with business objectives. You will have the unique opportunity to work hands-on while simultaneously providing direction in program development to a fast-growing and expanding organization. You’ill partner with the HR, Finance, and Legal teams, leaders within Freshbooks and external partners to ensure compensation, health, welfare, retirement and leave strategies are aligned with the organization’s compensation/benefits philosophies and market competitiveness.

As an integral part of People Team and a subject matter expert, you will provide hands-on support in creating reward programs that deliver scalable solutions that enable global competitive compensation, benefits and other rewards to all FreshBookers.

What you will do as the Director of Global Total Rewards:

Lead the overall compensation philosophy and compensation structure for the organizarion, in close partnership with HR, leadership teams and finance. Ensure ongoing effectiveness of the structure given labor market changes. Participate in and analyze local and industry surveys, and make recommendations based on trends, practices and company philosophy, cost, etc.

Work with an external consultant to the Compensation Committee on the design and implementation of Board of Director and executive compensation programs. Participate in meetings of the Compensation Committee of the Board of Directors.

Develop strategy and talking points related to BOD and executive compensation matters.

Develop, implement, communicate and administer Total Rewards strategies, including compensation, equity, health and wellness, retirement, mobility, engagement and other work experience programs that are cost effective and consistent with labor market trends and organizational objectives.

Partner closely with brokers and other third party administrators to ensure effective delivery of all pay, benefits, equity programs on an ongoing global basis. Work closely with brokers to benchmark existing benefits with other industry organizations and make recommendations based on trends, practices, company philosophy, cost, etc

Model various total rewards (incentive, equity, rewards, merit, variable pay, etc.) programs and ensure alignment with culture, strategy, operational initiatives, compensation and performance management philosophies.

Lead all annual compensation and benefit reviews and enrollment processes.

Develop and implement comprehensive communication strategies for total rewards program.

Hire, supervise, and mentor small team across Total Rewards functions: compensation, benefits, and payroll.

Oversee equity administration.

Develop and analyze related metrics and dashboards, and leverage data to draw insights and make solid recommendations and decisions.

Support IPO and M&A activity as required.

Roles and responsibilities subject to change

We think you'll be an amazing fit for this position if you have:

Bachelors degree in Business, Human resources, Finance or equivalent professions experience. Masters and CCP certification a plus.

15 years of progressive HR experience in a Compensation, HRBP, Benefits, and/or HR Operations capacity with 8 years of experience managing Global Total Rewards programs and strategy.

Proven experience of working closely with Board of Directors Compensation Committee on all matters related to BOD and Executive Compensation in a public company, including overall competitive compensation positioning, short and long-term incentive design, equity management, tax compliance, SEC regulations, Executive agreement design and compliance (409A/280g). Demonstrated ability to prepare and present materials in a clear and concise manner providing experiential value.

Excellent business acumen, communication, presentation and facilitation skills.

Ability to manage projects and handle multiple tasks in a fast-paced work environment.

Recommend creative and collaborative solutions for resolving compensation related issues.

Systems expertise (HRIS/Payroll Platforms)

Advanced reporting and data expertise (Excel, Google Sheets)

Ability to problem solve, analyze data to uncover meaningful insights and make recommendations for action.

Hands on experience as well as strategic thought leader.

What we can promise you:

An incredible growth opportunity.

This is an opportunity to help us scale the impact of insights across our organization.

A great work experience.

Competitive benefits and employee perks, plenty of fun and work, team members who take pride in their work without ego, all in one of the most unique work cultures out there.

What You’ll Love About Working Here:

Three-week onboarding that brings you up to speed on our brand, product, and most importantly, our customers. It’s an awesome opportunity to dive in and understand what we’re all about and build your network within the company. Plus, there are prizes!

Our ever-expanding, global team cares about making accounting incredibly easy for business owners around the world.

Amazing growth and mentorship opportunities from a team with a laser-focused mission of shipping extraordinary experiences.

Collaborative remote or hybrid model with a global team

A work/life balance you can brag to your friends about:

Two weeks parental paid leave and paid leave top-up

Health & dental coverage tailored to your local office

Generous time off - including vacation, volunteer, and innovation days

Health and Wellness credits

Learning and development opportunities that are both in-house and external

Retirement savings programs matched to your local office

Stock options for all full-time employees

And finally, we have fun at work...Want to start a chess team? Awesome. Want to host a homemade-ice-cream-making Zoom night? Whatever your passion is, bring it to FreshBooks, tell others about it, and enjoy what you do every day.

Why Join Us

We're a motivated bunch, with our eyes laser-focused on shipping extraordinary experiences to businesses. You will be surrounded by hardworking team members who share a common vision for what an amazing software company could be, and have the opportunity to help build an elite one, right here at FreshBooks!

Apply Now

Have we got your attention? Submit your application today and a member of our recruitment team will be in touch with you shortly!

FreshBooks is an equal opportunity employer that embraces the differences in all of our employees. We celebrate diversity and are committed to creating an inclusive environment for all FreshBookers. All applicants are evaluated based on their experience and qualifications in relation to this position.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com

Company info

FreshBooks is a service of 2ndSite Inc.